Senior Client Services Representative – Healthcare Ops
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Client Services Representative focused on healthcare operations at Cedar Gate Technologies. Collaborating on innovative workflows and facilitating value-based care in a remote capacity.
Responsibilities:
- Serve as a business leader and process expert within the Value-Based Care Operations team
- Ensure successful design, documentation, and configuration of new bundles and their associated claims workflows
- Translate process updates and refine strategies for a smooth transition to claims administration
- Create use cases for all testing phases related to new value-based clients
- Execute regression testing and user acceptance testing, working with claims staff
- Lead new initiatives for operating new value-based arrangements by collaborating with Product and Development teams throughout the software development life cycle
- Enhance and create claims-related tools to empower operational staff for efficient and effective usage in daily tasks
Requirements:
- At least 4 years of analysis experience working in healthcare, with some experience in healthcare claims
- 2 or more years of experience in healthcare data transfers
- 2 years of experience as a business analyst or in similar project-based delivery work
- Strong mathematics and reasoning skills to solve complex problems effectively
- Communicate with clarity and confidence, tailoring your message to connect with any audience
- Engage in professional discussions to convey information with impact and influence
- Analyze the strengths and weaknesses of diverse solutions, making informed and decisive choices
- Hold a Bachelor’s degree in a related field or possess equivalent work experience to excel in your career
- Currently eligible to work in the U.S. without assistance in getting a future employment visa or work authorization
Benefits:
- comprehensive medical, dental, and vision coverage
- options for FSA, HSA, and 401K matching
- tuition assistance
- extensive paid time off
- exclusive employee discounts
- ongoing training
Similar Jobs
Client Relations Representative
Remote Client Relations Representative providing customer service and maintaining client relationships for Blyss Journeys. Managing service coordination and ensuring an exceptional customer experience.
Client Support Advisor
Remote Client Support Advisor responsible for assisting clients throughout the coordination process. Communicating preferences, organizing service details, and maintaining accurate records.
Client Services Manager
Client Services Manager responsible for enhancing customer relationships and driving product adoption at a global supply chain solution provider. Seeking to maximize customer value through strategic engagement.
Client Support Coordinator
Remote Client Support Coordinator providing organized, responsive support to clients throughout their experience. No previous industry experience required, with training and guidance provided.
Client Services Assistant
Remote Client Services Assistant supporting customers by answering questions and organizing requests. Providing training and ongoing support to succeed in a remote environment.
Client Services Associate
Client Services Associate role for a remote position assisting with client coordination and service management tasks. Reliable, proactive individuals will thrive in a flexible, digital setting.
VP, Client Services, AV
VP, Client Services ensuring exceptional delivery and growth for a BPO company. Leading partnerships with high-profile clients in AV/mobility industry to exceed expectations.
Intern – Client Services
Client Services Intern assisting cross-functional teams in client campaigns and project management at AI-powered HCP Engagement Engine. Gaining hands-on experience in a fast-paced startup environment.
Client Service Partner
Dedicated Client Service Partner at Cigna Healthcare, providing support to clients and HR teams. Focused on delivering exceptional service and strategic insights to drive client satisfaction.
Client Services Director
Client Services Director at Sedgwick determining account management strategies and ensuring client satisfaction. Overseeing programs for jumbo clients requiring dedicated staff and multiple offices with a focus on revenue growth.
Client Service Specialist
Client Service Specialist providing front line support and care to clients at Sterling Brokers. Supporting inquiries and escalations while contributing to initiatives in a remote work setting.
Associate Client Services, Spanish
Providing administrative support and client services for Savvital in the insurance domain. Seeking Spanish fluent candidates for remote role assisting with client relations.
Associate Client Services, Spanish
Providing administrative and operational support to clients at Savvital. Ideal for detail-oriented individuals fluent in Spanish and English with a service-oriented mindset.
Senior Client Services Specialist
Senior Client Services Specialist acting as an intermediary at DentalXChange. Providing elevated support to clients, troubleshooting, and resolving complaints effectively.
Client Service Director – Marketing and Brand Promotion
Client Service Director managing oncology projects for IQVIA, a leading clinical research firm. Responsible for client relationships and project oversight in the pharmaceutical industry.
Senior Director, Client Services
Senior Director of Client Services managing client portfolios and teams at Podean. Overseeing performance, satisfaction, and growth across client relationships in the marketing agency.
Vice President, Client Services
Vice President managing client relations in BPO services for a transportation industry leader. Leading operations and strategic planning while enhancing client satisfaction.
Client Services Manager
Client Services Manager managing various campaigns through the client lifecycle for fast-growing technology companies. Collaborating with teams to ensure high client satisfaction and operational growth.
VP Client Services
Key leader overseeing client relationships and BPO services delivery for a high-profile client in transportation/mobility. Drive growth and innovation through strategic planning and team leadership.
Client Support Manager
Client Support Manager managing Client Support Specialists at Breezeway. Leading improvements in support efficiency and client satisfaction through coaching and automation.