Senior Consultant, Organizational Change Management
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Job Description
OCM Senior Consultant supporting Medicaid agencies and enterprise system transformations through BerryDunn consulting. Leading change-management activities, deliverables, stakeholder engagement, and project coordination.
Responsibilities:
- Provide OCM services to State Medicaid Agency clients transforming their organizations to align with Medicaid Enterprise System strategy
- Support the project lead in managing BerryDunn project team OCM activities
- Assist in developing project deliverables and artifacts, including plans, surveys, and assessments
- Build relationships with client contacts, project team members, vendor contacts, and other stakeholders
- Help manage and report on project status, progress, budget, schedule, quality, and resources
- Facilitate and attend internal BerryDunn team meetings
- Facilitate client, team, and vendor meetings to achieve project objectives
- Help mentor and develop project team members
- Assist in developing, reviewing, and discussing project deliverables
- Document and escalate action items, issues, risks, and decisions to leadership, clients, and stakeholders
- Provide frequent, clear, and consistent communication to clients, team members, vendors, and direct reports
- Travel approximately 25% to client sites in the future to support projects
Requirements:
- Bachelor’s degree, or an additional four (4) years of related experience in lieu of a bachelor’s degree
- Minimum of five (5) years of experience implementing OCM practices for system implementation projects using an industry standard change management framework
- Three (3) years of demonstrated experience in an OCM lead or SME role supporting a State Medicaid Agency or a large healthcare provider management organization of a similar size
- Ability to confidently facilitate meetings and present complex concepts to stakeholders
- Ability to balance multiple assignments and achieve quality results in a timely manner
- Ability to create and sustain positive working relationships with diverse stakeholders
- Ability to perform and thrive in an ambiguous and changing environment
- Written and verbal fluency in English
- Proficiency in all Microsoft (MS) applications
- Prosci® certification strongly desired
- Spanish fluency is a plus
Benefits:
- Benefits supporting physical, mental, career, social, and financial well-being
- Reasonable accommodation for the job application, interview process, or essential job functions
- Learning, development, and well-being culture
- Equal employment opportunity workplace
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