Senior Director Analyst, Digital Workplace Infrastructure and Operations
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Job Description
Senior Director Analyst advising on digital workplace strategies at Gartner. Engaging with senior IT executives to navigate the evolution of the digital workplace.
Responsibilities:
- Create innovative, thought provoking, and highly leveraged “must-have insights” content
- Share forward-looking advice both in written research and in client-facing presentations and interactions
- Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs
- Demonstrate thought leadership in establishing Insights positions across a team of analysts
- Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
- Provide clients and prospects with actionable advice aligned to their designated content area
- Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
- Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
- Identify research process improvements or develop new processes that help the team provide excellent service delivery
- Be a mentor and a coach by supporting more junior team members
- Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights
Requirements:
- Bachelor's degree or equivalent experience; Graduate degree preferred
- 12+ years of relevant field or industry experience
- Experience in digital workplace strategy and design
- Endpoint management and security concepts
- Digital employee experience, monitoring and productivity, business communications
- Experience as the Head of Infrastructure and IT Operations at an organization
- Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
- Demonstrate excellence in research and writing ability
- Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
- Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
- Subject matter expertise; comfortable presenting at large and small-scale speaking engagements
- Strong business and financial acumen
- Ability to represent Gartner's research methodology and strategies effectively at all levels
- Willingness and ability to travel up to 25% (where applicable)
Benefits:
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Competitive compensation
- Bonuses based on performance and company results
- World-class benefits
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