Administrative Operations and HR Coordinator
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Job Description
Coordinador/a de Operaciones Administrativas y RRHH en empresa de servicios dinámica. Responsable de coordinar equipos y optimizar procesos en entorno remoto.
Responsibilities:
- Coordinate and supervise daily operations, ensuring compliance with KPIs and quality standards.
- Manage remote teams, promoting productivity, effective communication, and alignment with business objectives.
- Optimize operational and administrative processes, identifying opportunities for continuous improvement.
- Support talent management: recruitment, onboarding, monitoring, and team development.
- Monitor operational KPIs and propose corrective or improvement actions.
- Manage client relationships, ensuring high levels of service and satisfaction.
- Support the planning and control of operational and administrative resources.
- Coordinate the implementation of tools and systems that improve operational efficiency.
Requirements:
- Minimum 5 years of experience in operational roles at service or outsourcing companies.
- Degree in Business Administration, Finance, Human Resources, or a related field.
- Experience managing teams (preferably remote).
- Strong organizational, analytical, and problem-solving skills.
- Experience handling clients and monitoring operations.
Benefits:
- 100% remote work
- Opportunity for growth within a dynamic and international environment
- Participation in impactful projects and continuous improvement
- Organizational culture focused on results and professional development
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