Senior Field Engineer
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Job Description
Senior Field Engineer developing automated migration solutions using AI Coding Agents for Kong. Collaborate with cross-functional teams to enhance migration solutions for customers.
Responsibilities:
- Helping customer(s) succeed with their automated legacy API gateway migrations. You will be responsible for designing & building solutions, addressing technical challenges and providing hands-on technical implementation assistance to our PS consultants and customer technical teams.
- Engaging with customers on migration projects, guiding them through the installation and implementation of Kong solutions in their environment.
- Leading customer discussions, driving outcome-based professional services and providing technical thought leadership on field solutions we develop and deploy.
- Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions.
- Developing internal solutions & tools for the wider field organization to help us push our technical boundaries and improve our ability to deliver value to our subscribers.
- Writing or editing technical documentation and knowledge base articles for the solutions you develop.
Requirements:
- 6+ years of relevant software development experience
- Hands-on implementation experience with API gateway and/or API integrations in customer environments
- Practical working knowledge of API’s, containers and micro-services
- Proficient in Linux environments including Cloud and Development tooling
- Experience with building and deploying software solutions using AI Coding Agents
- Experience with application development and multiple programming languages required
- Experience with major cloud providers such as GCP, AWS, and Azure preferred
- Experience with Google Apigee or IBM API Connect & Data Power a plus
- Passion and determination for technology and innovation
- Strong organizational and change management skills with an ability to manage competing customer demands
- Proven team player and solution builder who loves to work collaboratively in a fast-growing dynamic environment
- Ability to occasionally travel to customers and Kong locations as needed
- BS in Computer Science / B.A. or equivalent technical development experience
Benefits:
- health insurance
- a 401(k) plan
- short and long term disability benefits
- basic life and AD&D insurance
- offers equity
- offers bonus
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