Senior Learning Consultant
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Job Description
Senior Learning Consultant role at M&T Bank supporting business learning needs and performance initiatives. Partnering with leaders to design and implement effective learning strategies.
Responsibilities:
- Responsible for the partnership and collaboration of business line leadership and M&T Learning to support the learning needs across the organization.
- Partner with senior leaders in business lines to identify the root cause of business performance opportunities and conduct a performance needs analysis.
- Consult on potential learning support that directly impacts job performance.
- Assist business lines in creating a learning strategy, assist in the prioritization, and coordinate M&T Learning support for each learning initiative.
- Manage various performance improvement solutions for assigned lines of business/functions.
- Conduct root cause analysis to identify performance gaps and for closing those gaps.
- Manage team resources, project plans and budgets; integrate and align with cross-functional partners.
- Lead cross-functional teams, communication strategy, resource application, and project management to meet learning initiatives.
- Assess, select and manage vendor relationships.
- Identify risk-related issues needing escalation to management.
- Maintain M&T internal control standards.
Requirements:
- Bachelor’s degree plus 5 years learning and development or business consulting experience, OR in lieu of a degree, A combined minimum of 7 years higher education and/or work experience.
- Ability to effectively combine instructional design methodology and adult learning principles to implement learning programs that maximize employee development and job performance.
- Ability to design business product training solutions for various skill levels and line of business needs.
- Prospect and analyze vendors for consideration to meet the training needs of the bank.
- Strong spreadsheet, word processing, and presentation application skills.
- Strong project management skills and the ability to influence a work team of subject matter experts.
- Excellent analytical and strategic planning skills.
- Fluent public speaking skills and presentation experience to highly skilled professionals.
- Ability to speak and write clearly.
- Strong negotiation and influence skills.
- Ability to build productive customer relationships.
- Ability to make decisions independently.
- Ability to travel up to 35%.
Benefits:
- Health insurance
- Retirement plans
- Paid volunteer time
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