Sales Training Manager
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Job Description
Sales Training Manager at Ivy Rehab driving a robust learning culture for sales team effectiveness and onboarding new hires with strategic training interventions.
Responsibilities:
- As the Sales Training Manager, you will be the primary architect of our sales team’s capability.
- You won’t just teach people how to talk; you will build a system that ensures every representative – from new hires to seasoned veterans – has the skills, psychological toolkit, and technical proficiency to exceed new patient goals.
- You will bridge the gap between our growth strategy and field execution, ensuring our messaging is consistent and our market share is industry-leading.
- Own the 'Time to Productivity' metric.
- Design and execute a 30-60-90 day onboarding program that gets new Business Development Managers (BDMs) field-ready and confident.
- Move beyond 'one-off' workshops into robust learning pathways.
- Implement a comprehensive learning culture using micro-learning, role-play simulation, and weekly skill-refreshers.
- In partnership with Sales & Ops leadership, design onboarding training and ongoing content to increase the confidence and effectiveness of clinician sales efforts.
- Create and customize an effective sales methodology and work with Sales Operations Manager to deeply embed this into daily workflows.
- Ensure 100% adoption and proficiency in our CRM (Salesforce) and BI platform (PowerBI) in partnership with the Sales Operations Manager.
- Partner with Sales Leadership to review referral trends and documented sales activities to create targeted training interventions to fix those specific bottlenecks.
- Produce high-impact sales assets, including field playbooks, objection-handling scripts, and competitive value proposition to assist team in gaining market share.
Requirements:
- Bachelor's degree in Business, Marketing, Healthcare, or related field required.
- 5+ years of relevant professional sales experience, with at least 2 years in a dedicated Training or Enablement role.
- Proven Track Record: You must have previously worked in a referral sales environment.
- Facilitation Skills: Expert-level ability to command a room (or virtual Teams meeting) and history of influencing through inspiration and compelling logic to drive referral growth.
- Visual Storytelling & Instructional Design: Expertise in designing high-impact, professional PowerPoint presentations that simplify complex 'sales motions' and clinical referral strategies into digestible, visually compelling training modules.
- Brand Alignment: Proven ability to create curriculum content that reflects Ivy Rehab’s 'All About the People' culture and core values, ensuring a consistent 'One Ivy' aesthetic across all training materials.
- Data Literacy: Ability to look at a CRM or BI dashboard and diagnose whether the team needs help with 'Discovery' or 'Closing'.
- Tech Savvy: Familiarity with Learning Management Systems (LMS) and AI-driven coaching platforms.
- Mastery of the Microsoft Office Suite, specifically PowerPoint, including the use of advanced animations, embedded media, and interactive elements to drive 'relationship excellence' and trainee engagement.
- Cross-Functional Collaboration: Goal driven people leader with a successful track record of collaborating across functions within all levels of an organization.
Benefits:
- Eligibility for full benefits package beginning within your first month of employment.
- Generous PTO (Paid Time Off) plans and paid holidays.
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