Systems Operations Coordinator – Professional Development
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Professional Development Systems Support Coordinator managing operational support for professional development programs. Ensuring a seamless experience for participants, instructors, and stakeholders across various learning platforms.
Responsibilities:
- Maintain and support professional development systems and program data across DI platforms, ensuring accuracy, organization, and a seamless learner experience.
- Coordinate updates and setup within the Association Management System (AMS), including CDME course events, educational credits, participant records, and related program information.
- Support webinar, micro-course, certificate, and online learning setup within DI learning platforms and systems.
- Ensure course access, participant functionality, and platform accuracy across professional development programs; troubleshoot issues and coordinate with vendors as needed.
- Assist with reporting, system updates, and data integrity related to DI professional development programs and platforms.
- Coordinate webinar scheduling, registration setup, communications, and operational logistics from start to finish.
- Collect, organize, format, and distribute speaker assets, course materials, and program resources across appropriate systems and platforms.
- Support the delivery of in-person and virtual professional development programs, ensuring materials, participant information, and logistics are accurate and prepared.
- Serve as the onsite registration lead for CDME courses and assigned DI events, providing participant and faculty support during program delivery.
- Travel approximately 4–5 times per year to support onsite CDME programs, the DI Annual Convention, and other assigned events.
- Provide responsive, professional support to members, instructors, and partners related to professional development systems, registration, course access, and program participation.
- Support learners and stakeholders with troubleshooting, navigation, and day-to-day questions across multiple platforms and programs.
- Build positive working relationships that reflect DI’s commitment to professionalism, responsiveness, and member experience.
Requirements:
- Bachelor’s degree or equivalent professional experience preferred
- 1–3 years of experience in a coordination, operations, administrative support, or customer-facing role preferred
- Experience working with databases, CRM/AMS platforms, LMS platforms, or other operational systems
- Comfortable learning and navigating multiple platforms, systems, and processes
- Familiarity with Impexium, Learning Builder, Trello, Elevate (Cadmium), and/or Thrive Credentialing (via Higher Logic) is a plus
Benefits:
- Employee Paid Health Coverage: Ensuring you and your loved ones are well cared for.
- Financial Wellness Programs: Including retirement plans with employer contributions to secure your future.
- Flexible Work Environment: Embracing a remote-first approach with the necessary tools and support.
- Generous Time Off: Recognizing the importance of rest and rejuvenation.
- Continuous Learning Opportunities: Encouraging professional development and growth.
Similar Jobs
Sales Training Manager
Sales Training Manager at Ivy Rehab driving a robust learning culture for sales team effectiveness and onboarding new hires with strategic training interventions.
Product Training Specialist
Product Training Specialist responsible for training Carrier's HVAC distributors. Delivering content on i-Vu® solutions and providing technical expertise with hands-on education.
Organizational Change Management Lead
Organizational Change Management Lead enhancing legacy systems into modern solutions at Capio Group. Responsible for user adoption and organizational readiness through change strategies and communication frameworks.
Learning and Development Executive Internship
Intern assisting in learning and development initiatives for the engineering team. Engaging in training program design and logistics for professional development.
Retail Package Sales Training Manager
Training Manager leading training and development for Package Sales team members at select stores. Focusing on leadership development and executing training processes to improve performance.
Commercial Education/Training Manager, EMEA
Commercial Education Manager designing and delivering training programs for EMEA commercial teams. Focused on enhancing sales skills and product knowledge in various healthcare sectors.
Senior Talent Development Manager – Health Navigation
Senior Talent Development Manager overseeing training programs in Health Navigation at Alight. Driving strategy and execution for scalable learning initiatives in a supportive environment.
Seasonal Lead Training Coordinator
Trainer delivering customer service training programs for new hires and Champions at Everise's global locations. Engaging participants and maintaining training standards through diverse methods and tools.
Senior Clinical Sales Training Manager
Senior Clinical Sales Training Manager developing and executing training for healthcare professionals and sales teams. Innovating educational programs to elevate patient care and product understanding.
Training Specialist
Training Specialist at Management Solutions, aiding federal client training programs. Focused on training design, development, and implementation with collaboration in a federal environment.
Summer Intern, Learning & Development
Summer Intern supporting learning and development projects at Net at Work. Assisting with data cleanup, Microsoft Teams training, and AI research.
Learning Specialist
Learning Specialist supporting the Training and Development team at ERMCO. Collaborating on effective training programs for various departments across the enterprise.
Instructional Designer
Instructional Designer developing engaging training materials for Tenneco. Evaluating training effectiveness and assessing outcomes via instructional design principles and adult learning theories.
Applications Training Specialist DACH – Radiation Therapy, Hardware
Applications Training Specialist engaged in training healthcare professionals using Elekta's products. Planning and conducting customized training sessions while ensuring strong customer relationships.
Sales Enablement Training Manager
Sales Enablement Training Manager executing training programs at Nintex. Focusing on delivering quality onboarding experiences and facilitating sales methodology training.
Lead Instructional Designer
Lead Instructional Designer developing impactful learning content strategies at Guidewire. Collaborate with diverse teams to enhance technical training experiences for cloud solutions.
Junior Trainer, Formador Corporativo Bilingüe
Jr. Corporate Trainer facilitating training sessions and onboarding for legal staff at Pacific Workers. Ensuring quality support for California legal teams with opportunities for growth.
Training Manager
Training Manager at NTI responsible for designing and delivering training for middle management. Collaborates on curriculum with multiple departments to align with operational needs.
Revenue Cycle Training Specialist
Revenue Cycle Training Specialist developing and deploying training programs for healthcare organizations. Training staff in Revenue Cycle areas including Patient Financial Services and Patient Access to enhance operational effectiveness.
Product Training Specialist
Product Training Specialist responsible for training and support on i-Vu solutions at Carrier. The role requires travel across North America and is centered around HVAC training and development.