Senior Manager, Commercial Strategy & Standards
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Job Description
Sr Manager overseeing commercial strategy and standards for Hyatt's Essentials Portfolio. Collaborating cross-functionally to drive brand performance and operational excellence.
Responsibilities:
- Support development and implementation of commercial standards and frameworks aligned to brand intent and strategic priorities.
- Use performance data and insights to identify gaps in demand, execution, or resourcing and inform focus areas.
- Partner cross-functionally to align commercial priorities and demand strategies to brand value propositions.
- Embed commercial standards into Brand Protection Programs (FIP, BCP, QA), training materials, and policies.
- Support standards that maintain brand distinctiveness and quality while enabling practical execution.
- Collaborate with Operations to bridge commercial and operational standards, balancing consistency with flexibility.
- Translate brand positioning into B2B enablement tools and guidance, collaborating across CS functions.
- Support governance, adoption tracking, and continuous refinement of standards.
- Champion the essentials vision and strategic framework with other Hyatt colleagues within the Corporate and regional offices to ensure full support and alignment.
Requirements:
- Minimum 5 years hotel experience, including commercial services experience, supporting limited service brands preferred
- Experience working with multiple brands, most preferred
- Self-starter, strong knowledge across multiple Commercial functions such as Sales, Revenue, and Marketing
- Bachelor’s degree in Hotel Management, Finance, or Business required
- Efficient with computer skills (Word, PowerPoint, Excel, Word, Teams)
Benefits:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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