Senior Manager, Partner Success
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Job Description
Senior Manager of Partner Success leading day-to-day of high-impact partnerships at Sophia. Focused on coaching a team and achieving strategic partner objectives.
Responsibilities:
- Manage a team of Partner Success Managers and Associates
- Develop relationships directly with universities to drive engagement
- Collaborate cross-functionally to operationalize and scale partner engagement tactics
- Monitor partner health and utilize data to provide value and drive strategic conversations
Requirements:
- 6+ years managing clients (e.g. Client Success OR Partner Success OR Account Management OR Engagement Manager)
- Experience in the Higher Education industry required
- Bachelor's degree required
- Must be able to travel occasionally
Benefits:
- Health insurance
- 401(k) retirement benefit
- Paid time off
- Parental leave
- Tuition assistance
- Entertainment and retail discounts
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