Senior Manager, PhareOS Implementation
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Job Description
Senior Manager leading PhareOS AI revenue-cycle implementations for healthcare systems. Overseeing data integrations, client IT relationships, go-live delivery, and implementation playbook development.
Responsibilities:
- Lead multiple PhareOS implementations concurrently from kickoff through go-live
- Build and oversee project plans spanning technical, operational and client-facing activities
- Own relationships with client IT leadership and sustain engagement
- Represent R1 to client stakeholders, anticipating questions and communicating proactively
- Run project meetings, drive decisions, clarify responsibilities and manage escalations
- Oversee technical implementation progress, especially data onboarding
- Coordinate technical delivery teams to ensure client data lands on schedule
- Identify project and technical risks and mobilize resources to address them
- Coordinate product, engineering, operations and capability teams in support of go-lives
- Feed implementation learnings back to internal teams
- Shape deployment best practices and codify repeatable implementation processes
- Balance client-facing work with internal coordination
Requirements:
- 7+ years leading multi-workstream healthcare technology implementations involving complex data integrations and change management
- Experience managing executive-level relationships within health systems
- Experience with healthcare data and/or revenue cycle workflows
- Technical depth to oversee complex data integrations and make informed decisions on key project matters without performing hands-on technical work
- Excellent written and verbal communication skills
- Ability to get up to speed quickly and lead own workstreams within the first few months
- Preferred: background in AI-driven or SaaS platform implementations
- Preferred: PMP or similar project management certification
- Preferred: experience with HL7v2, FHIR and other common healthcare data types
Benefits:
- Annual bonus plan at a target of 10.00%
- Competitive benefits package
- Opportunities to constantly learn, collaborate across groups and explore new career paths
- Meaningful work serving communities around the world
- Reasonable accommodation support for applicants with disabilities
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