Senior Manager, Solutions Engineering
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Job Description
Senior Solutions Engineering Manager scaling TrendAI’s AI-powered cybersecurity platform across U.S. customers. Leading field engineers, technical enablement, competitive evaluations, and new-logo technical wins.
Responsibilities:
- Act as a strategic balancing point for Field Sales leadership and serve as a senior technical voice for new logo acquisition and complex prospect engagements
- Maintain visibility into new business pipeline, technical qualification, competitive risk, deal quality, and forecast accuracy
- Lead, recruit, coach, and retain a high-performing team of Field Solutions Engineers and Technical Advisors
- Partner with Field Sales leadership to shape territory and account strategies
- Provide senior-level technical oversight for complex new business opportunities and competitive displacement scenarios
- Develop and evolve enablement programs covering discovery, technical validation, demos, PoCs, and executive engagements
- Align with Product, Marketing, and Customer Success for transitions from pre-sales to post-sale adoption
- Own customer escalations during pre-sales and early lifecycle phases
- Ensure operational readiness for product launches, competitive motions, and GTM initiatives
- Track, analyze, and report metrics related to new logo conversion, technical win rates, engagement quality, and customer outcomes
- Provide customer insights, competitive intelligence, and field feedback to Product, R&D, and GTM teams
- Influence partners and customers across the security journey to expand TrendAI platform adoption
Requirements:
- Bachelor’s degree or equivalent experience in cybersecurity, cloud, networking, systems engineering, or a related technical field
- 10+ years in customer-facing technical roles such as Solutions Engineering, Presales, Technical Consulting, Professional Services, or Technical Account Management
- 5+ years of people management experience leading field-based technical teams, including senior-level individual contributors
- Experience preferably within a cybersecurity or SaaS platform company
- Demonstrated ability to lead through influence, exercise strong judgment, and operate effectively with executive autonomy
- Experience supporting new logo acquisition, competitive sales cycles, and technical validation for net-new customers
- Strong background in technical team leadership, field execution, and cross-functional collaboration with Sales and GTM teams
- Experience managing complex evaluations, objections, and high-stakes customer and prospect situations
- Ability to form, influence, and guide temporary or virtual cross-functional teams
- Ability to build and maintain relationships with Sales, Product, Marketing, Legal, HR, and Customer Success
- Solid understanding of competitive cybersecurity platforms and enterprise buying dynamics
- Excellent communication, presentation, and interpersonal skills with technical and executive audiences
- Willingness to travel up to 30%
- Candidates must be authorized to work in the U.S. without employment-based visa sponsorship, currently and moving forward
- Preferred familiarity with XDR, SIEM, CSPM, CNAPP, cloud security, or modern detection and response technologies
- Preferred experience with executive briefings, architecture reviews, or security strategy workshops
- Preferred understanding of NIST, ISO 27001, SOC2, PCI, and HIPAA frameworks
- Preferred exposure to AI-driven security capabilities, automation, or applied AI/ML in cybersecurity workflows
- Preferred certifications include CISSP, CISM, CCSP, Security+, CySA+, CISA, AWS Solutions Architect, Azure Architect, GCP Professional Cloud Architect, and cloud security, Kubernetes, or DevSecOps certifications
Benefits:
- Comprehensive health benefits and paid time off package
- Pre-partum, maternity, parental, medical leave and adoption assistance
- Mental Health Wellness Program & Annual Wellness Incentive
- 401(k) with company match
- Pet Insurance
- Collaborative and innovative culture
- Strong emphasis on leadership, technical credibility, and field execution without carrying a sales quota
- Opportunity to directly influence new logo growth and market expansion
- Frequent engagement with strategic partners and executive stakeholders
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