Senior Solution Engineer – IT
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Job Description
Senior Solution Engineer helping OPSWAT customers secure OT/ICS and critical infrastructure environments. Demonstrating solutions, supporting RFPs, and guiding utility and public-sector deployments.
Responsibilities:
- Work with AEs and partners to grow OPSWAT's OT and critical infrastructure business
- Manage customer requirements, expectations, and solution buy-in across IT and OT stakeholders
- Maintain and frequently deliver high-impact demos of OPSWAT's OT security solutions, including MetaDefender Industrial Firewall and MetaDefender OT Access
- Manage, deliver, and present detailed responses to RFPs, including those from water utilities and other regulated critical infrastructure operators
- Nurture partner relationships and their technical understanding of OPSWAT's OT portfolio
- Speak at conferences and seminars focused on OT/ICS security and critical infrastructure protection
- Conduct workshops, proof of value, and post-sale transitions on plant floors and in control room environments
Requirements:
- Experience supporting sales into state, local, or education government accounts, or water/wastewater utilities
- History of developing new and expansion business with public-sector or utility customers
- Comfort leading discussions with all customer levels, from agency leadership to plant operators and IT/OT administrators
- Strong presentation and demo skills
- Working knowledge of OT/ICS/SCADA environments
- Awareness of regulatory frameworks affecting water utilities, including EPA and state cybersecurity requirements
- Familiarity with public-sector procurement and contract vehicles such as GSA Schedule, SEWP, and state/local contracts is a plus
- Experience installing and troubleshooting enterprise or industrial applications
- Problem-solving abilities and skill at identifying and resolving customer pain points
Benefits:
- Diverse and inclusive team commitment
- Equal employment opportunity environment
- No discrimination or harassment of any type
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