Senior Manager, Strategic Programs
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Job Description
Senior Manager leading high-impact strategic programs within Confluent's technology organization. Ensuring alignment to business objectives and driving execution across teams.
Responsibilities:
- Own high-impact strategic programs: Serve as the primary owner for complex, cross-functional initiatives, ensuring alignment to business objectives, clear success metrics, and on-time delivery.
- Drive execution rigor: Establish and maintain program plans, milestones, dependencies, and risk mitigation strategies; proactively identify issues and resolve blockers before they impact outcomes.
- Align stakeholders at scale: Partner closely with Product, Engineering, Sales, Partner, and external teams to ensure shared understanding, clear accountability, and coordinated execution across workstreams.
- Enable informed decision-making: Define and track program health metrics, synthesize insights, and provide leadership with clear, actionable updates on progress, risks, and tradeoffs.
- Run effective operating rhythms: Lead action-oriented syncs, reviews, and stand-ups that result in decisions, prioritization, and measurable forward progress.
- Strengthen program management capabilities: Contribute to the evolution of PMO standards, playbooks, and tools, helping teams adopt best practices and improve how the organization delivers new products and capabilities.
Requirements:
- 10+ years of experience in strategic program management, business programs, strategy & operations, or PMO roles within a technology, SaaS, or enterprise software environment.
- Proven ability to lead complex initiatives across Product, Engineering, Sales, Partner, and Operations teams without direct authority.
- Strong command of program governance, risk management, dependency planning, and execution methodologies in fast-moving environments.
- Experience working with CRM systems (e.g., Salesforce) and strong proficiency in Excel or Google Sheets for modeling, analysis, and reporting.
- Excellent written and verbal communication skills, with the ability to translate complex topics into clear narratives for diverse audiences, including senior leadership.
- Ability to distill ambiguity, assess multiple viewpoints, and recommend practical paths forward while maintaining execution discipline.
- Demonstrated ability to build trust, navigate competing priorities, and work diplomatically across global, distributed teams.
- A strong desire to understand the business deeply and continuously improve processes, tools, and ways of working.
- Expert-level command of project management methodologies (Agile, Waterfall, Hybrid) and tools such as Jira, Confluence, and advanced data visualization platforms.
- A Bachelor’s degree in Business, Engineering, or a related field (MBA preferred); PMP, PgMP, or equivalent senior-level certifications are highly desirable.
Benefits:
- Competitive pay and benefits that are in line with industry standards.
- Employee benefits offered.
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