Senior Marketing Operations Manager – Contract
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Job Description
Senior Marketing Operations Manager at Employ optimizing marketing efforts and leading campaign execution. Collaborating across teams to support business and revenue growth.
Responsibilities:
- Martech Stack Optimization: Oversee the management and optimization of marketing technologies, including Marketo, Zoom Webinars, Qualified, and Bizible ensuring alignment with marketing RCDOs
- Platform Operations: Own order of operations processing, segmentation, and utm tracking to ensure the timely and accurate flow of leads into SFDC.
- Inbound Routing & Chat Operations: Maintain inbound lead/chat routing rules and automation (Qualified/Piper), troubleshooting issues to protect speed-to-lead SLAs.
- Marketo Program Execution & QA: Build/clone programs and smart campaigns, QA tokens/forms/webinars and suppression/sync processes to ensure clean lifecycle movement and reporting.
- Project Management: Lead marketing operations projects, ensuring timely delivery and alignment with business objectives.
- Strategy Development: Work with MLT and Revenue Leadership to implement marketing operations strategies and drive the marketing operations roadmap.
- Cross-functional Collaboration: Work cross-functionally across marketing, revenue operations, sales, and revenue operations to ensure smooth execution of campaigns and reporting.
Requirements:
- Education: Bachelor’s degree in Marketing, Business, or a related field.
- Experience: 5+ years in marketing or revenue operations, including 2+ years in a senior manager role. Strong knowledge of marketing technology and campaign management.
- Technical Expertise: Experience with Marketo, Salesforce, and Martech platforms.
- Data & Analytics: Ability to make marketing operations project recommendations from data-informed insights.
- Project Management: Strong project management skills
- Communication: Excellent verbal and written communication skills.
- Certifications: Marketo Admin, and experience with tools like LeanData, Drift, Qualified, Zoom or similar webinar tools.
- Leadership: Experience as a trusted SME, leading teams to success with marketing technology.
Benefits:
- Unlimited PTO: Trust-based time off so you can recharge and bring your best self to work.
- Comprehensive benefits: Medical, dental, and vision coverage to support you and your family’s health and well-being.
- Learning & development programs: Access to training, mentorship, and development resources to grow your skills — from HR operations to total rewards strategy.
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