Senior Operating Systems Administrator
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Job Description
IT Infrastructure professional ensuring operational continuity and security of Microsoft servers. Responsibilities include installation, configuration, and monitoring for high availability environments.
Responsibilities:
- Ensure the continuity, security and evolution of the information technology infrastructure, guaranteeing that physical and logical resources are always available, up to date and aligned with the organization’s operational needs through efficient, proactive and innovative management.
- This professional is part of the Infrastructure Support for Applications team and is responsible for ensuring the availability and stability of Microsoft servers.
- Install, configure, update and decommission physical and virtual servers, ensuring operation in high-availability environments (cluster).
- Define and structure access resources such as folders and shares.
- Define naming conventions for users and groups related to the security structure.
- Define software usage policies applied to workstations, including GPOs and the creation of standard images.
- Manage the antivirus/antimalware solution and resolve related issues.
- Diagnose and resolve complex incidents in the Windows operational environment that could not be resolved by Level 2 support.
- Act as a pre-qualification point for opening and following up support tickets with the vendor’s technical support.
- Monitor server performance and perform resource sizing analysis (capacity planning).
- Assess the need to install security fixes (patches) and evaluate their impacts.
- Keep the Configuration Management Database (CMDB) up to date by registering and reviewing Configuration Items (CIs).
- Prepare technical documentation on best practices and evaluate new solutions with their respective technical specifications.
- Participate in infrastructure projects, providing technical data for sizing new servers and components.
Requirements:
- Hold a Bachelor’s degree in Information Technology (IT) or a related field, duly recognized by Brazil’s Ministry of Education (MEC).
- Demonstrate experience in the specialty (Windows Server), specifically in critical corporate environments with high availability.
- ITIL 4 training with a minimum duration of 12 (twelve) hours.
- Official ITIL 4 Foundation certification or higher (subject to a 12–18 month compliance period for 100% of the technical team).
- MCSE: Cloud Platform and Infrastructure OR Microsoft Certified: Windows Server Hybrid Administrator Associate OR equivalent certification.
Benefits:
- Health plan: Hapvida, Bradesco Saúde or Unimed (depending on local availability).
- Dental plan: Hapvida Odonto or Bradesco Dental.
- Meal or Food Allowance (Alelo).
- Life insurance fully paid by Lanlink.
- Transportation allowance.
- Pharmacy discount program.
- University tuition partnerships.
- TotalPass.
- Internal learning platform.
- Newborn Welcome Kit.
- Moodar platform (therapy platform).
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