Senior Product Manager
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Job Description
Senior Product Manager driving innovative payment solutions for Tilled's Payfac-as-a-Service platform. Managing product lifecycle and collaborating with teams to deliver seamless experiences.
Responsibilities:
- Create and maintain product documentation and resources
- Communicate product updates internally and externally
- Organize, lead, or participate in development team ceremonies such as standups and refinement meetings
- Create detailed product specifications for new products and features and work with other tech team members to refine
- Ensure product designs are available that our customers will love
- Use data and sound judgment to prioritize and make product related decisions
- Conduct discovery sessions with customers to validate product requirements and uncover opportunities
- Monitor and maintain product utilization data
- Support Tilled internal teams with product related questions/issues
- Maintain relationships with key Tilled vendors and processing partners for ongoing product needs
- Research Tilled competitors and stay up to date on industry trends
- Work to make sure Tilled team members have a thorough and effective product knowledge
- Assist in the evaluation of vendors and partners to ensure they are the right fit for Tilled and maintain key vendor relationships for ongoing product needs
- Work to help maintain the Tilled product roadmap and participate in prioritization discussions with key stakeholders
Requirements:
- 4+ years of experience with payments or financial services products
- Participated on a team that successfully shipped product to end users
- A background working in a B2B environments
- Experience building products under a regulated standard (PCI, BSA/AML, HIPAA, etc)
- Detail oriented and loves keeping track of many projects in various states
- Thrives working with diverse roles across organizations, from entry level to senior executives
- Functions with confidence in a fast-paced, high-growth environment
- Works seamlessly in a remote, dispersed-team environment
- Experience working with modern SaaS platforms, APIs, and customer success tools.
Benefits:
- Competitive salary, stock options, and full benefits package
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