Senior Product Manager – Experiences
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Job Description
Senior Product Manager leading user-focused product experiences for a real estate technology company. Advocating for consumer needs and reducing internal friction through innovative design and tools.
Responsibilities:
- Own product experiences that touch consumers, agents, and internal teams, always connecting design and product decisions back to real user needs and outcomes
- Bring a strong consumer perspective to every problem: advocate for the end user in prioritization, tradeoffs, and roadmap decisions
- Map the full journey of a consumer or internal user through Clever's product, and identify where the experience breaks down, creates friction, or loses trust
- Partner with designers and engineers to define requirements, shape flows, and ship experiences that are clear, reliable, and trustworthy
- Translate ambiguous user and business problems into clear specs, MVPs, and measurable outcomes
- Reduce friction for internal users (ops, sales, support) by replacing manual workarounds with well-designed tooling and workflows
- Define success metrics that reflect real user experience quality: not just engagement or uptime, but whether people are getting the outcome they came for
- Use AI tools heavily to accelerate research, discovery, documentation, prototyping, and analysis
Requirements:
- 5+ years of product management experience with a strong track record of shipping user-facing products that people love
- Deep consumer empathy: you think instinctively about the person on the other end of every decision, and you can articulate what they need even when they can't
- Experience owning the full product loop: discovery, definition, delivery, and iteration based on real user feedback
- Ability to think in terms of both user journeys and underlying systems, understanding how back-end decisions manifest as front-line experiences
- Experience reducing friction for internal users through tooling, workflow design, and process improvement
- AI-native working style, actively using AI tools to accelerate product work
- Clear written communication: specs, problem briefs, tradeoff docs, decision memos
- Strong business judgment connecting experience quality to consumer trust, retention, and revenue
- Nice to Have: Real estate, fintech, marketplace, or partner-driven business experience; SQL familiarity; TCPA/CAN-SPAM compliance experience.
Benefits:
- Comprehensive Benefits: Medical, dental, vision, and life insurance
- Paid Time Off: 18 days of PTO (increases with tenure) plus 10 paid holidays
- Professional Development: Annual budget for learning and career growth
- Tenure Sabbaticals: Paid sabbaticals to celebrate major milestones
- Clever Product Benefit: Exclusive access to Clever homeownership perks
- Work-From-Home Stipend: Support for your remote workspace
- 401(k): Retirement plan administered through Guideline
- Parental Leave: 6–12 weeks of paid parental leave
- Wellness Benefits: Free counseling sessions and optional weekly meditation
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