Senior Product Manager

Posted 4hrs ago

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Job Description

Senior Product Manager for Campspot’s Property Management System, creating a product vision and strategies for campground operators. Collaborating cross-functionally and leveraging AI to enhance user experience.

Responsibilities:

  • Develop and own a clear product vision and multi-quarter roadmap for the PMS that aligns with company strategy and the real-world needs of campground operators.
  • Anticipate where the platform needs to go — don’t wait for problems to surface.
  • Bring forward strategic opportunities and risks before they reach stakeholders.
  • Synthesize operator feedback, market signals, and internal data into a coherent point of view on what to build and why.
  • Develop genuine expertise in how campground businesses operate — seasonality, staffing models, revenue levers, compliance considerations, and the day-to-day realities of park management.
  • Partner closely with engineering, design, sales, customer success, and support to define requirements and deliver well-scoped, high-quality releases.
  • Bridge the gap between operator needs and technical constraints — translate complexity in both directions without losing fidelity.
  • Oversee the development and health of integrations with payment processors, channel managers, OTAs (from an operator configuration standpoint), and other tools campgrounds use to run their business.
  • Define and track KPIs that reflect real operator outcomes: platform adoption, feature utilization, reservation throughput, time-on-task, and retention.
  • Bring an AI-native working style to the team — actively use AI tools in your own workflow for research, synthesis, spec writing, and iteration.
  • Lead sprint planning, reviews, and retrospectives with clear intent — not just ceremony.

Requirements:

  • 5+ years of product management experience, with meaningful time in B2B SaaS, property management software, hospitality tech, or a comparable domain where operators or businesses — not consumers — are the primary user.
  • Demonstrated track record of proactive domain ownership — you can show examples where you identified and solved problems in your area before being directed to.
  • Strong analytical skills and a reputation for intellectual honesty with data.
  • Exceptional written communication — you can write a clear problem statement, a tight spec, and a sharp strategic recommendation.
  • Collaborative approach to cross-functional work, with the ability to influence without authority in engineering, design, and go-to-market contexts.

Benefits:

  • Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
  • 401(k) plan with employer match
  • Flexible and casual work environment
  • Employee camping credit to encourage getting outdoors and experiencing our product!