Senior Product Manager
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Job Description
Senior Product Manager at BriteCore leading Policy Management and Billing features within a cloud-native insurance platform. Collaborating with teams to enhance usability and customer satisfaction.
Responsibilities:
- Lead our efforts in delivering world-class Policy Management and Billing features within our software suite
- Drive the strategic direction of these key product areas, ensuring they meet the highest standards of usability, functionality, and customer satisfaction
- Collaborate with cross-functional teams, deep understanding of customer and internal stakeholder feedback
- Conduct "a-day-in-the-life" exercises, customer interviews
- Work closely with engineering, design, marketing, sales, and support teams to ensure alignment on product goals, timelines, and deliverables
- Champion a culture of continuous improvement, fostering innovation and driving iterative enhancements
Requirements:
- Bachelor’s Degree in Computer Science related field
- 3+ years of progressive technical product management experience within the SaaS space
- 3+ years of B2B SaaS experience, supporting a complex product
- Strong working knowledge of AI tools and the ability to integrate them into product discovery, documentation, and execution workflows to accelerate delivery and improve decision quality
- Analytical skills and ability to derive insights from customer feedback, usage data, and market research to drive product decisions
- Excellent communication and stakeholder management skills, with the ability to effectively collaborate with internal teams and influence key stakeholders
- Passion for user-centric design and a commitment to improving product usability and customer satisfaction
- Experience with failure (e.g. product launch) and ability to course correct
Benefits:
- medical
- dental
- vision
- 401K (with company match)
- disability coverage
- unlimited PTO
- fully paid parental leave
- more
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