Senior Product Solutions Architect
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Job Description
Product Solutions Architect leading pre-sales, customer integrations, and AI prototypes for Gracenote, Nielsen’s entertainment data and technology provider. Guiding clients from discovery through production deployment.
Responsibilities:
- Partner with Sales to lead technical discovery sessions and assess client needs
- Demonstrate the value of Gracenote’s metadata, AI, and MCP solutions
- Lead technical workshops and proof-of-concepts
- Own customer integration planning through adoption and production deployment
- Guide client engineering teams through integration best practices during onboarding
- Provide architectural oversight and technical strategy for deployment via standard APIs and agentic frameworks
- Act as the voice of the customer to influence product roadmaps
- Translate customer requirements into actionable product-team requests
- Create or update technical documentation to drive customer self-sufficiency
- Test and validate new products as Customer Zero
- Lead rapid prototyping of focused, single-purpose AI agents
- Translate entertainment workflows into hands-on prototypes and architectural blueprints
Requirements:
- 3-5+ years in technical pre-sales, solutions architecture, or customer-facing engineering
- Proven experience bridging business objectives and technical implementation
- Experience guiding customers through complex software integrations
- Strong foundation in Restful APIs, SQL, ETL, and structured data formats (JSON/XML)
- Understanding of modern AI-based tech stacks, including tool chaining, prompt engineering, and identity management (e.g., AWS Cognito)
- Proven ability to bridge complex architectures and business objectives
- Expert communication skills for C-level executives, business contacts, and engineering teams
- Ability to travel to customer sites, primarily in North America, up to 30% of the time
- Periodic international travel may be required
Benefits:
- Comprehensive health and wellness plans
- 401(k) with a Nielsen company match
- Generous paid time off policy
- Company-provided vehicle (depending on the role)
- Discretionary incentive/bonus eligibility (depending on the role)
- Potential eligibility for bonuses, equity, or other incentives
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