Senior Solutions Engineer
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Job Description
Senior Solutions Engineer advising ANZ customers on Sumo Logic’s security and observability platform. Leading technical demonstrations, Proof of Value evaluations, and complex sales opportunities.
Responsibilities:
- Serve as the primary technical resource for the ANZ Accounts team
- Share product and technical expertise across security and observability use cases through presentations, product demonstrations, and technical evaluations
- Work with clients to understand requirements and pain points and design appropriate solutions
- Guide customers through Proof of Value activities during the sales cycle
- Partner with Account Executives and Account Managers to understand customer challenges and articulate Sumo Logic’s value proposition, vision, and strategy
- Technically close complex opportunities through competitive knowledge, technical skill, and credibility
- Orchestrate all phases of the sales cycle and lead technical validations
- Work with executives, developers, and Site Reliability Engineers
- Deliver product and technical demonstrations of the Sumo Logic service
- Collaborate with Product Management and Engineering to improve the service based on customer experience
Requirements:
- B.S. in Computer Science, Engineering, or a related field
- 4+ years as a Solutions Engineer, Solutions Architect, Sales Engineer, Implementation Consultant, Support Engineer, Site Reliability Engineer, or Software Developer with experience leading projects and/or working with customers
- Hands-on knowledge of security-related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, and CASB
- Experience selling and working with pure SaaS solutions in multi-tenant architectures
- Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure
- Broad background and understanding of technical infrastructure, including servers, networking devices, and storage
- Understanding of modern application architecture, including microservices and containers
- Strong written and verbal communication skills, business acumen, and technical acumen
Benefits:
- Remote work arrangement
- Opportunity to work cross-functionally with Product Management and Engineering
- Opportunity to develop technical and people skills and become a trusted advisor
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