Senior Specialist, Payroll
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Job Description
Senior Payroll Specialist managing ADP payroll processing, implementations, and client support. Baker Tilly provides tax, assurance, and advisory services to businesses.
Responsibilities:
- Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies
- Review and/or process payrolls to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, reviewing federal and state income tax calculations, and reconciling payroll deposits, tax withholdings, and wage garnishments
- Prepare reports of employee earnings, taxes, deductions, and employer contributions for social security and unemployment
- Establish strong client relationships and consult on payroll-related matters
- Maintain confidentiality of employee data
- Convey detailed information in written and verbal formats
- Provide technical software support to clients
- Identify and capture out-of-scope work and new service opportunities
- Support implementation activities and interview clients to understand payroll needs
- Manage new client implementation projects to timely completion and client satisfaction
- Train clients on payroll processes
- Support new hires and less experienced staff
- Provide feedback and share insights and lessons learned
- Research and maintain product knowledge on ADP software platforms
- Maintain current knowledge of local, state, and federal practices and laws
Requirements:
- 3 years of relevant payroll experience
- Experience with ADP WFN software and implementation experience
- Working knowledge of Outlook and Microsoft Office Suite
- Highly detail oriented and focused on accuracy
- Strong organization and time management skills
- Strong adaptability and multi-tasking skills
- Ability to effectively work in a deadline driven environment serving multiple clients
- Ability to provide exceptional client service
- Strong written and verbal communication skills; appropriately and professionally communicates with all levels
- Ability to learn new technology and processes quickly
- Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate
Benefits:
- Comprehensive compensation and benefits package to eligible employees
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