Global Payroll Manager
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Job Description
Global Payroll Manager unifying payroll delivery across Americas, EMEA, and APAC for a global workforce company. Leading regional payroll managers, compliance, KPIs, and transformation initiatives.
Responsibilities:
- Manage and develop Regional Payroll Leadership for the Americas, EMEA, and APAC
- Ensure regional structure, staffing, and processes support accurate and timely payroll
- Standardize payroll operations, controls, and escalation paths globally
- Serve as Tier 3 escalation owner for complex payroll issues
- Monitor payroll accuracy rates, error attribution, and SLA performance
- Drive corrective action when performance targets are missed
- Ensure multi-country compliance with statutory, tax, and labor requirements
- Support EOR and Global Pay payroll delivery, statutory filings, and worker payments
- Represent regional operational needs in payroll transformation and tooling initiatives
- Drive adoption of system migrations and process automation
- Collaborate with Implementation, Client Support Services, Sales, and Governance
- Contribute payroll operating cost and delivery input to pricing and margin discussions
- Report regional performance, risks, capacity, and resourcing needs to the Global Head of Payroll
- Recommend organizational and process improvements
Requirements:
- Bachelor's degree in Business, Finance, Human Resources, or a related field, or equivalent professional experience
- 8+ years of progressive payroll experience, including multi-country or global payroll operations
- 3+ years of experience managing managers or leading geographically distributed teams
- Direct experience with EOR (Employer of Record) payroll models
- Demonstrated understanding of multi-country payroll compliance, statutory requirements, and cross-border employment structures
- Experience working with payroll KPI or control-register frameworks
- Global payroll certification (e.g., GPP, CPP, or equivalent) preferred but not required
- Familiarity with Power BI, Power Apps, or SharePoint reporting tools is a plus
- Strong people leadership and manager development capabilities
- Sound judgment on compliance and risk issues
- Excellent cross-functional communication and stakeholder management
- Comfort operating in ambiguity
- Analytical mindset and comfort with KPI dashboards, error attribution data, and pricing/margin inputs
- Experience standardizing operations across regions or business units
Benefits:
- Remote and hybrid-first work environment
- Flexible work arrangements under the “Work In Any Way” model
- Equal employment opportunities
- Mutual-respect work environment
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