Senior Staff Editor, Creative Studio

Posted 5ds ago

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Job Description

Senior Staff Editor shaping Airbnb’s brand voice and editorial guidelines. Training AI language models and building scalable editorial QA systems for global content.

Responsibilities:

  • Own and evolve Airbnb’s brand voice, tone, and editorial guidelines for humans and AI systems
  • Partner with Marketing Technology teams to train, fine-tune, and evaluate language models against brand voice standards
  • Review and refine AI-generated copy across campaigns, product, and marketing surfaces
  • Build and maintain scalable editorial QA processes for AI-generated content
  • Define what requires human review versus what can ship autonomously
  • Translate brand guidelines into style guides, prompt frameworks, and training examples
  • Partner cross-functionally to develop internal tools for editorial review, model training, and content QA
  • Identify gaps in the tooling ecosystem and help scope, prioritize, and define requirements for new tools
  • Pilot new tools with editorial and creative teams, gather feedback, and iterate before wider rollout
  • Provide senior editorial feedback to writers, creative directors, and AI workflows
  • Partner with Legal, Trust, and Localization teams across markets, languages, and regulatory considerations
  • Mentor and elevate writing and editorial talent across the organization
  • Stay current on language-model developments and improve editorial standards and training methods
  • Seek opportunities for more efficient copy creation or delivery
  • Fix language and voice consistency issues at the system level
  • Ensure marketing-material product screens are product-accurate and efficiently created

Requirements:

  • 10+ years of editorial, copywriting, or brand voice experience
  • Experience ideally at a Creative Director or Senior Editor level within an in-house brand team, agency, or publication known for editorial excellence
  • Demonstrated exacting eye for language, including taste, rhythm, and judgment
  • Experience developing or maintaining brand voice guidelines at scale across a global, multi-market brand
  • Direct experience working with or training AI/language models
  • Understanding of how models learn from examples and feedback
  • Ability to provide feedback that improves model output
  • Comfort working as both a hands-on editor and a systems thinker
  • Strong cross-functional collaboration skills with Engineering/Technology, Legal, and Localization teams
  • Ability to write brand guidelines, copy within tooling, and messaging within product screens
  • Portfolio or body of work reflecting a distinctive, well-crafted brand voice
  • Ability to simplify complex problems and create clarity in ambiguous, fast-moving environments
  • Preferred: experience at a company with a well-known editorial voice or brand language system
  • Preferred: familiarity with prompt engineering, fine-tuning workflows, or structured content systems used to train generative models
  • Preferred: experience localizing or adapting brand voice across multiple languages and cultural contexts
  • Preferred: background in traditional editorial craft and modern content operations
  • Must live in a US state where Airbnb, Inc. has a registered entity
  • Must work West Coast hours (PST)

Benefits:

  • Bonus eligibility
  • Equity eligibility
  • Benefits eligibility
  • Employee Travel Credits
  • Remote-eligible work arrangement
  • Occasional office work or offsite attendance, as agreed with the manager
  • Disability-inclusive application and interview accommodations