Senior Technical Consultant – Salesforce Field Service
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Job Description
Senior Technical Consultant focusing on Salesforce Field Service implementations for clients. Act as technical lead and solution architect in deploying scalable Salesforce solutions.
Responsibilities:
- Serve as a subject matter expert for Salesforce Field Service implementations
- Design solutions for dispatching, scheduling optimization, mobile workforce, and field operations
- Lead discovery sessions to understand client business needs and technical requirements
- Design scalable Salesforce solutions across Sales, Service, Experience Cloud, and related platform products
- Build or support complex Salesforce implementations, ensuring best practices are followed
- Contribute across declarative and programmatic development as needed
- Partner with project managers to define scope, estimates, and technical roadmaps
- Ensure technical delivery aligns with solution architecture
- Guide and mentor junior consultants, developers, and administrators
- Provide clear technical documentation and implementation guidance
- Act as a trusted advisor to client stakeholders
- Present technical solutions and explain trade-offs in a clear, business-friendly manner
Requirements:
- Experience with Salesforce Field Service implementations
- 5+ years of experience designing and building Salesforce solutions
- Prior experience in a client-facing consulting or architect role
- Strong English communication skills (written and verbal), with the ability to lead workshops and present to stakeholders
- Excellent stakeholder management and communication skills
- Experience with Salesforce Industry Clouds (e.g., Health Cloud)
- Experience with OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures)
- Previous Salesforce Developer experience (Apex, Lightning Web Components, integrations)
- Salesforce Architect certifications (Application Architect or System Architect)
- Familiarity with AI tools to enhance productivity and problem-solving
- Plus: Salesforce Field Service Consultant certification
Benefits:
- Opportunity to work on cutting-edge products
- Fully remote team with async-first collaboration
- Payment in USD
- PTO, paid holidays, and family leave
- Paid learning and sponsored certifications
- A dynamic and collaborative work environment
- Inclusive and team-oriented culture
- Strong career growth potential in a collaborative consulting environment
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