Senior Technical Solutions Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Technical Solutions Analyst supporting Allegion’s ERP and back-office systems. Improving sustaining operations, automation, governance, and M&A technology planning for a global security-products company.
Responsibilities:
- Serve as a strategic technology partner to Americas back-office business stakeholders
- Translate business objectives and production support requirements into solution direction and actionable plans
- Own and evolve ERP sustaining and support strategy across core modules, integrations, middleware, and patches
- Lead incident, problem, and change management for back-office systems
- Identify and resolve system inefficiencies, recurring incidents, and technical debt
- Establish intake, prioritization, and governance processes for sustaining initiatives
- Evaluate ERP features, automation, AI capabilities, and external/custom tools
- Lead proofs of concept and pilot efforts for sustaining tools and automation
- Plan testing, user acceptance, cutover/readiness, adoption, and change coordination for releases and patches
- Coordinate cross-functional work across Platform Delivery, Enterprise Architecture, Security, Data, DevOps/Infrastructure, Procurement, and business process owners
- Support vendor evaluations, contracts, renewals, escalations, and ERP managed service provider alignment
- Support M&A and carve-in/carve-out planning by assessing ERP, process, master data, and integration impacts
- Produce executive communications and reporting on technical tradeoffs, risks, incident trends, prioritization, and business impact
Requirements:
- 5+ years of experience in ERP support, enterprise platforms, business solutions, product or program leadership, or related roles supporting core back-office systems and operational processes
- Hands-on experience with major ERP platforms such as Microsoft D365 F&O, Microsoft Dynamics AX2012, or Oracle 11i
- Experience with integration technologies including middleware, APIs, and EDI
- Strong understanding of Finance, Supply Chain, Manufacturing, Procurement, and Warehouse operations and their mapping to ERP configuration, master data, and integrations
- Experience establishing governance, prioritization, intake, and incident/problem/change support practices
- Experience with ServiceNow, monitoring, SLAs, on-call processes, RCA, and post-incident remediation tracking
- Knowledge of ERP data concepts including master data management, interfaces, data quality, and reconciliation
- Comfort working with SQL and data teams to investigate issues
- Familiarity with SOX, data security, compliance, and audit requirements
- Strong stakeholder management and communication skills
- Strong systems thinking, problem-solving, and decision-making skills
- Ability to quickly understand new operational domains and apply technology to improve processes and outcomes
- Ability to operate as a high-impact individual contributor and mentor others over time
- Must be legally authorized to be employed in the United States
- Company does not intend to provide sponsorship for employment visa status
Benefits:
- Generous paid time off
- Health, dental and vision insurance coverage
- Unlimited Paid Time Off
- 401K plan with a 6% company match and no vesting period
- Health Savings Accounts
- Flexible Spending Accounts for healthcare and dependent daycare expenses
- Short-Term and Long-Term Disability Insurance paid for by Allegion
- Term life insurance with option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program with up to $2,000 in rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back
- CliftonStrengths assessment & coaching
- Professional development investment
- Work-life balance
- Flexible remote work arrangement
Similar Jobs
Digital Solutions Consultant
Digital Solutions Consultant supporting Rockwell Automation’s manufacturing customers with MPC/APC discovery, benefits studies, and solution scoping. Remote role with 40% customer-site travel.
Technology Solutions Manager
Technology Solutions Manager designing systems and infrastructure for PuzzleHR. Leading agile sprints, vendor solutions, analytics, and SOC 2 compliance activities.
Technology Solutions Manager
Technology Solutions Manager designing systems and infrastructure for PuzzleHR, an HR software company. Leading agile sprints, vendor solutions, analytics, automation and SOC 2 initiatives.
Senior Solutions Architect
Senior Solutions Architect advising UAE customers on GitLab’s AI-powered DevSecOps platform. Leading technical evaluations, solution design, and digital transformation across the software lifecycle.
Staff Solutions Engineer – FDSE
Cisco Forward Deployed Solutions Engineer architecting AI and Splunk solutions for strategic enterprise customers. Prototyping customer outcomes and influencing Cisco’s AI-integrated portfolio.
Senior Kafka/AWS Integration Engineer
Senior Kafka/AWS Integration Engineer building event-driven middleware with Kafka, Java, and AWS. Supporting Oowlish’s international software development projects through reliable integrations.
Solutions Consultant
Solutions Consultant für Asana-Implementierungen bei einem deutschen Prozessdigitalisierungsunternehmen. Optimierung von Geschäftsprozessen, Kundenschulungen und Entwicklung integrierter Lösungen.
Security Solutions Engineer
Security Solutions Engineer troubleshooting cybersecurity challenges for Expel's managed detection and response customers. Enabling Customer Success teams through technical guidance, documentation, and repeatable solutions.
Lead Solution Architect
Lead SAP S/4HANA architect owning federal financial modernization architecture for C5MI Insight. Governing solution design, integrations, security, and architecture teams.
Solutions Architect – Power Engineering
Solutions Architect designing distributed power generation, energy storage, and critical power systems for Mission Critical Group. Developing technically sound proposals that win complex energy infrastructure projects.
Solutions Architect
Solutions Architect designing Salesforce architecture and integrations for RS Group, a global industrial product and service solutions provider. Governing enterprise technology initiatives and mentoring architecture teams.
IT/OT Solutions Architect – GxP Manufacturing
Global Solution Architect designing secure IT/OT architectures for FUJIFILM Biotechnologies’ GxP manufacturing network. Connecting MES, automation, data, security, and cloud systems across global sites.
IT/OT Solutions Architect – GxP Manufacturing
Global IT/OT Solutions Architect designing secure, compliant manufacturing systems for FUJIFILM Biotechnologies. Connecting MES, automation, data, infrastructure, and cloud across worldwide sites.
Staff Power Systems Site Integration Engineer
Staff Power Systems Site Integration Engineer preparing Mainspring Energy’s fuel-flexible linear generator sites for commissioning. Validating electrical, controls, communications, and balance-of-plant systems for clean local power projects.
Defense Trade Solutions Manager
Solutions Manager leading customer portfolios, export licensing, and defense trade compliance engagements. Guiding delivery teams and growth for Defense Trade Solutions’ mission-driven consulting practice.
Solution Architect, AI – Cloud
Solution Architect leading AI, cloud, and claims-investigation platforms at Advantage Investigations. Owning AWS systems, production architecture, modernization, and engineering direction.
Senior Manager, Solutions Architect SME
Senior Manager leading GitLab’s regional SME Solutions Architecture team across DevSecOps, security, platform, and AI products. Driving complex enterprise deals, technical wins, and consumption growth.
Global Software Implementation Manager
Global Software Implementation Manager leading ELN and LIMS implementations for Eurofins, an international life sciences testing company. Managing governance, change, training, and global delivery.
Business Central Solution Architect, Finance
Microsoft Dynamics 365 Business Central finance architect designing ERP solutions for businesses. Leading consultants, integrations, data migration, and finance presales for Microsoft technology partner Western Computer.
SME Digital Manufacturing Solution Architect – Life Sciences
Digital manufacturing architect shaping MES strategies and transformation programs for Life Sciences clients. Supporting global pursuits, solution architecture, and manufacturing performance improvement at Capgemini Engineering.