Staff Solutions Engineer – FDSE
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Job Description
Cisco Forward Deployed Solutions Engineer architecting AI and Splunk solutions for strategic enterprise customers. Prototyping customer outcomes and influencing Cisco’s AI-integrated portfolio.
Responsibilities:
- Work directly alongside strategic global customers in the Americas to lead AI transformation
- Co-develop, innovate, integrate, and demonstrate AI solutions addressing critical customer business outcomes
- Architect and prototype solutions leveraging Cisco AI infrastructure and the Splunk portfolio in complex enterprise environments
- Accelerate customer business outcomes, time to value, retention, and growth as an embedded engineer
- Collaborate with Cisco product engineering teams and provide field-level insights to evolve the AI-integrated portfolio
- Mentor and collaborate with Forward Deployed Solution Engineers
- Foster technical excellence, continuous learning, customer obsession, and high ownership
Requirements:
- Bachelor’s or Master’s degree in computer science, Computer Engineering, or a related technical discipline, or equivalent practical engineering experience
- 9+ years of professional experience in post-sales and/or pre-sales roles working directly with customers on distributed software and system architecture deployments
- 3+ years’ experience in Generative and Agentic AI, machine learning platforms, Kubernetes, event-driven architectures, cloud-native and hybrid platforms, and large-scale enterprise data architectures
- Experience realizing customer business outcomes with fast time to value
- 7+ years leading technical customer-facing engagements handling ambiguous, high-impact enterprise projects
- 5+ years of Cisco and Splunk experience and/or equivalent experience from a top competitor
- Ability to articulate how AI and automation solve complex business problems and achieve rapid ROI
- Narrative skills bridging deep technical AI implementation and executive-level business requirements
- AI, Data Science and Enterprise certifications and/or education preferred
- Role can be performed anywhere in the United States
- This job description does not apply for employees in Austria, Belgium, France, Germany and the Netherlands
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles
- Performance-based incentive pay for employees on sales plans
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