ServiceTitan Administrator
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Job Description
Remote ServiceTitan Administrator managing platform optimization and team support for U.S. home service business, ensuring operational efficiency and accurate reporting.
Responsibilities:
- Manage and optimize the ServiceTitan platform.
- Support team members with system usage and maintain accurate data.
- Generate operational reports to support decision-making.
- Train team members on ServiceTitan features and best practices.
- Monitor system performance and troubleshoot operational issues.
- Maintain accurate data entry protocols and generate reports.
Requirements:
- Minimum 2 years of hands-on experience managing or administering the ServiceTitan platform in a professional environment.
- At least 3 years of experience working with CRM or service management software used to track customers, scheduling, or operational workflows.
- Minimum 2 years of experience training team members or supporting users on software platforms, internal systems, or operational tools.
- At least 2 years of experience generating reports, analyzing operational data, or working with reporting dashboards to support business decisions.
- Experience managing 100+ customer records, service tickets, or operational entries within CRM or service management systems while maintaining data accuracy.
Benefits:
- Fully remote position supporting a U.S.-based home service business.
- Candidates must maintain a professional remote work environment with reliable high-speed internet.
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