ServiceTitan Administrator

Posted 27ds ago

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Job Description

Remote ServiceTitan Administrator responsible for managing the ServiceTitan platform for a U.S. home service business. Ensuring efficient operation, accurate data, and user support for team members.

Responsibilities:

  • Manage and optimize the ServiceTitan platform, supporting team members with system usage, maintaining accurate data.
  • Ensure ServiceTitan runs efficiently and operational data remains accurate and organized.
  • Train team members on ServiceTitan features and best practices, providing ongoing support regarding system usage.
  • Monitor system performance, troubleshoot errors, and ensure seamless integration with operational processes.
  • Generate operational reports and performance analytics to support leadership with data insights.

Requirements:

  • Minimum 2 years of hands-on experience managing or administering the ServiceTitan platform in a professional environment.
  • At least 3 years of experience working with CRM or service management software used to track customers, scheduling, or operational workflows.
  • Minimum 2 years of experience training team members or supporting users on software platforms, internal systems, or operational tools.
  • At least 2 years of experience generating reports, analyzing operational data, or working with reporting dashboards to support business decisions.
  • Experience managing 100+ customer records, service tickets, or operational entries within CRM or service management systems while maintaining data accuracy.

Benefits:

  • Fully remote position supporting a U.S.-based home service business.
  • Candidates must maintain a professional remote work environment with reliable high-speed internet.