ServiceTitan Administrator
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Job Description
Remote ServiceTitan Administrator managing system for U.S. home service business. Ensuring efficient workflows and supporting team members in platform usage.
Responsibilities:
- Configure and maintain ServiceTitan settings and workflows
- Manage user permissions and system configurations
- Train team members on ServiceTitan features and best practices
- Provide ongoing support to staff regarding system usage
- Monitor system performance and identify operational issues
- Maintain accurate data entry protocols within the system
- Collaborate with internal teams to improve workflows
- Support integration of ServiceTitan with other operational tools
Requirements:
- Minimum 2 years of hands-on experience managing or administering the ServiceTitan platform in a professional environment.
- At least 3 years of experience working with CRM or service management software used to track customers, scheduling, or operational workflows.
- Minimum 2 years of experience training team members or supporting users on software platforms, internal systems, or operational tools.
- At least 2 years of experience generating reports, analyzing operational data, or working with reporting dashboards to support business decisions.
- Experience managing 100+ customer records, service tickets, or operational entries within CRM or service management systems while maintaining data accuracy.
Benefits:
- Fully remote position supporting a U.S.-based home service business.
- Candidates must maintain a professional remote work environment with reliable high-speed internet.
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