Site Payment Associate – 6-Month FTC
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Job Description
Site Payment Associate configuring investigator payments for Parexel, a global clinical research organization. Reviewing contracts and budgets, maintaining payment systems, and resolving site payment issues.
Responsibilities:
- Review and interpret global clinical payment documents, including Clinical Study Agreements, budgets, amendments, and Budget Modification Letters
- Extract payment information for budget configuration templates
- Set up research sites within the Investigator Payment System (IPS)
- Distinguish between data-driven and manual payment line items and configure payment setups accordingly
- Escalate ambiguous payment information to contract negotiators and support issue resolution
- Follow up with research sites regarding payee form completion, corrections, and modifications
- Collaborate with business partners across functional areas
- Support adherence to company processes and quality standards
- Partner with the Investigator Payments Lead to track missing or incomplete documentation
- Maintain accurate tracking of payment-related issues and resolutions
Requirements:
- Bachelor of Science degree or equivalent relevant industry experience
- 1+ years of experience working in a related discipline
- Basic clinical trial knowledge
- Strong Excel skills
- Written and verbal fluency in English, including legal, medical, and scientific terminology
- Fluency in English and at least one additional European language
- Strong communication, organizational, and problem-solving skills
- Understanding of budget and payment setup configurations
- Experience working in clinical research, healthcare, finance operations, or another regulated environment
- Preferred: business or technical degree
- Preferred: previous project management experience
- Preferred: fluency in local language(s)
- Preferred: experience working with contracts, budgets, or clinical payment processes
Benefits:
- Medical plan
- Life assurance
- Additional benefit offerings in accordance with the terms of applicable plans
- Continuous learning opportunities
- Flexible working environment
- Growth and career development opportunities
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