Social Media Manager
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Job Description
Social Media Managers supporting GI-TOC's global content strategy through digital channels. Driving engagement, content production, and dissemination in a multicultural environment.
Responsibilities:
- Implement dissemination strategies across social media, newsletters and other digital channels to ensure effective, timely and audience-appropriate distribution of organizational content
- Manage day-to-day social media activity, including content planning, scheduling, publishing, copy adaptation and support for audience-facing coordination where relevant
- Support the rollout of campaigns, publications, events, webinars and flagship products through tailored messaging, visual assets and platform-specific content packages
- Produce and adapt high-quality digital content, including social media graphics, templates, infographics, presentations and other visual outputs that communicate complex material clearly and effectively
- Contribute visual support to multimedia and digital storytelling outputs, including simple motion assets and other design elements for video and online content
- Apply and maintain brand standards, templates and workflows to ensure consistency and efficiency across channels and teams
- Support media outreach and work collaboratively with internal teams and external partners to align content, timing and dissemination priorities
- Monitor performance and apply analytics, feedback and platform developments to strengthen content quality, engagement and impact
- Backstop wider digital engagement and outreach functions, including web management, webinars and online events
Requirements:
- Full professional proficiency in English
- Additional language skills relevant to the duty region are highly desirable
- At least 2–5 years of relevant professional experience in social media management, digital communications, outreach or closely related roles
- Demonstrated experience managing content across multiple digital channels and social media platforms, including LinkedIn, Instagram, Facebook, X and Substack, as well as scheduling tools such as Buffer
- Demonstrated interest in international development, security, crime and/or justice issues, as relevant to the GI-TOC’s mandate and expertise
- Strong editorial judgment and the ability to translate complex research or policy content into clear, concise, and engaging communication
- Proficiency in Adobe Creative Suite, including Illustrator, InDesign, and Photoshop, as well as Canva for collaborative and template-based workflows, with a strong understanding of visual hierarchy, layout, typography, and platform-specific design needs across social media, presentations, reports, and web
- Experience with motion tools such as After Effects is an asset
- Ability to work in a fast-paced, multicultural environment with strong teamwork and ownership
- Strong organizational skills and attention to detail
- Experience with media outreach, journalism, or work with international organizations, nonprofits, media organizations, or research-focused institutions is an asset.
Benefits:
- Flexible working environment
- Professional development and learning support
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