Software Engineer, Full-Stack
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Job Description
Software Engineer designing and building LLM-integrated agent features for a digital platform. Contributing to technical direction and shaping the agent architecture and quality standards.
Responsibilities:
- Own one or more agent surfaces end-to-end, from LLM integration and tool design to backend orchestration, conversational UI, and evals
- Contribute to the shared agent platform: tool abstractions, chat persistence, eval frameworks, RAG, observability, permissioning
- Shape technical direction on agent architecture, framework choice, and model strategy across Owner
- Make thoughtful tradeoffs on latency, cost, and reliability so our agents feel fast and trustworthy in production
- Raise the bar for agent quality through rigorous evals, thoughtful iteration, and patterns other engineers adopt
Requirements:
- 3+ years of software engineering experience, with meaningful time shipping production LLM-powered or agentic features
- Fluency with tool calling, prompt engineering, and agent loops — you have built systems where the LLM is a first-class component, not a bolt-on
- Experience with eval frameworks and observability for non-deterministic systems (Braintrust, LangSmith, custom eval harnesses, or equivalent)
- Full-stack comfort — you can move between backend orchestration, tool design, and conversational UI without being blocked by hand-offs
- High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork
- Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems
- Nice to have: Experience with RAG or retrieval systems at production quality
- Nice to have: Background in restaurant tech, commerce, or SMB operator tooling
- Nice to have: Contributions to open source agent frameworks, evals, or LLM tooling
- Nice to have: Experience growing and mentoring engineers on agentic AI patterns
Benefits:
- comprehensive health coverage
- work from anywhere (remote-first workplace)
- unlimited PTO
- extra fun perks!
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