Solutions Consultant
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Job Description
Solutions Consultant connecting transit agency needs with Masabi’s fare payment platform. Shaping bids, demos, integrations, and delivery handoffs for public transport customers.
Responsibilities:
- Partner with Business Development to develop solution strategy and relationships that help win business in the focus market
- Connect transit agency needs with Masabi’s fare collection platform
- Shape solutions demonstrating the benefits of Masabi’s open platform
- Build relationships with technical stakeholders early in the sales cycle
- Run product and solution demonstrations
- Contribute to bids and RFP responses
- Identify product gaps and collaborate with Product and Engineering on roadmap considerations
- Translate agreed solutions into Statements of Work and commercial documentation
- Support handover into Delivery
- Run pre-sale and post-sale discovery workshops
- Align stakeholders on solution design from RFP response through detailed design
- Help Product, Engineering, and PMO understand implementation requirements
- Feed agency insights back to Product and Engineering to inform the roadmap
Requirements:
- Experience in technical consulting, solutions engineering, or a product-focused role
- Familiarity with APIs, data models, and integration flows
- Experience contributing to RFPs, Statements of Work, or structured procurement responses
- Ability to guide diverse stakeholders through complex topics and reach practical answers
- Experience with enterprise or public-sector customers in complex environments such as transit, mobility, govtech, or fintech
- Ability to balance commercial, technical, and delivery considerations
- Clear communication and ability to adapt explanations to different audiences
- Ability to work effectively across teams and with incomplete information
- Advanced English proficiency at B2 level or higher
- Must be based in Colombia
- Experience with transit or fare collection is requested in the application form
- Familiarity with fare collection systems or transit agency environments is nice to have
- Experience with partner integrations involving third-party hardware or SaaS platforms is nice to have
- Experience in another regulated, tender-led sector is nice to have
- Experience improving documentation, diagrams, or enablement material is nice to have
- Willingness to experiment with AI tools and curiosity about their applications
- CV must be submitted in English
Benefits:
- Fully remote work model for contractors based in Colombia
- Support for career development and trying new paths
- Dynamic and supportive environment
- Inclusive workplace welcoming underrepresented groups, including disabled and neurodivergent people
- Workplace adjustments available at any stage of the process
- Purpose-driven work transforming transit systems
- Culture of openness, trust, learning, and empathy
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