Solutions Engineer
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Job Description
Solutions Engineer supporting Acronis sales through technical demonstrations, solution design, and cybersecurity advice. Remote role serving customers and partners in Colombia or Peru.
Responsibilities:
- Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers
- Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle
- Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions
- Analyze business requirements, market strategies, and policies relating to data protection
- Manage strategic accounts with Acronis Account Managers to influence and develop sales strategies
- Facilitate customer evaluations and proof-of-concept activities
- Perform technical troubleshooting and secure technical wins during pre-sales
- Position solutions that address customer business problems and act as a technical advisor
- Conduct hands-on demonstrations and knowledge transfer of Acronis solutions
- Gather technical requirements, develop cost-effective solutions, and present them to prospects
- Develop responses to RFIs and RFPs
- Assist in integrating MSPs’ RMM platforms with the Acronis Platform
- Work closely with cross-functional teams
- Understand complex customer needs and develop innovative solutions
- Provide customer and market feedback to Product Management, Engineering, and other Acronis teams
Requirements:
- At least 4–5 years of experience in a relevant position
- Experience with cloud-based applications such as Microsoft 365 and Google Workspace
- Backup, Disaster Recovery, and Storage solution design experience
- Security experience in one or more of: Antivirus/Ransomware Protection, EDR/MDR/XDR, Email Security, Network Security
- Knowledge of Microsoft Operating Systems; Linux or other operating systems beneficial
- Ability to articulate technical and business value propositions
- Experience in customer and sales opportunity management practices
- Good listening, creativity, intuition, teamwork, and problem-solving ability
- High discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining accuracy
- Articulate, persuasive, and polished oral and written communication skills
- Fluent in English
- Ability to travel, including internationally
- CV must be submitted in English
Benefits:
- Equal opportunity employment
- Ability to travel, including international travel
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