Solutions Engineer
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Job Description
Solutions Engineer helping Japanese customers adopt Cribl’s AI-era telemetry infrastructure. Demonstrating products, supporting proofs of concept, and translating technical value during sales.
Responsibilities:
- Help customers understand the value of Cribl during the sales process
- Demo the product and answer customer questions during initial sales calls
- Support customers during proof of concept sessions
- Document interesting use cases in blog posts and product documentation
- Occasionally perform duties outside standard working hours to support work across many time zones
Requirements:
- Experience with Logs, Metrics, IT Operations and Security
- Background in Sales Engineering, Professional Services, or Support
- Willingness to use the product and provide feedback
- Fluent speaking and written skills in Japanese and English
- Experience working remotely
- Ability to travel up to 30% mostly across Japan and APAC
- Must live in Tokyo
Benefits:
- Remote work
- Remote-first work environment
- Opportunity to work with a global workforce across many time zones
- Diversity and inclusion-focused culture
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