Solutions Engineer

Posted 3hrs ago

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Solutions Engineer providing technical support to sales teams at FMX. Involves demonstrations, presentations, and liaising with product team.

Prepare and deliver technical presentations explaining products and services to customers and prospective customers
Support Account Executives and Account Managers with technical demos involving unique workflows, third-party integrations, or other new challenges
Partner with sales executives to plan and execute presentations for enterprise deals
Participate in on-site demonstrations for enterprise accounts (10-20% Travel)
Use innovative technology that can be demonstrated during the sales process to drive out additional problem spotting
Attend and contribute to weekly and quarterly sales meetings and customer success meetings
Develop trusted relationships with prospects, leveraging knowledge of their business requirements to understand the business needs driving changes to the product
Attend and contribute to development daily standups and quarterly strategy sessions
Collect and document competitive intelligence
Effectively communicate client and prospect needs to the product team for future product enhancements
Organize themes and trends stated by the prospects during the sales cycle and effectively communicate with the executive and product team

At least 3 years of experience as a Solutions Engineer or in a similar professional role.
Knowledge of or direct experience in software development.
Practical experience with building or industrial automation systems.
Proven ability to integrate various software packages effectively.
Strong desire to learn new technologies and apply them to real-world business challenges, maintaining high coachability and rapid adaptability.
Exceptional attention to detail paired with excellent task management and organizational abilities.
Outstanding written, verbal, and presentation communication skills.
Ability to quickly establish relationships with others, especially over the phone.
Effective problem-solving skills used to address prospect and customer issues by actively listening, identifying core needs, and aligning solutions with FMX.
A match with our core values: Teamwork, Excellence, and Integrity.

100% company-paid health, dental, and vision insurance.
At FMX, we are remote first, but you’re welcome to use our office as you need. We have one all-company events a year to ensure you can put a face to the name and build high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
We’ll give you everything necessary to do your job (company-sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture, and accessories. You will also get $60/month toward your home internet connection.
Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines.
We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.