Specialist, GTM AI Automation
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Job Description
GTM Operations Specialist focusing on AI Automation to drive efficiency and scale operational deployments at ServiceTitan. Collaborate with cross-functional teams to optimize content and readiness activities.
Responsibilities:
- Build and optimize AI automations to accomplish the creation, management, and distribution of GTM artifacts.
- Identify critical decision points in the GTM process and implement AI-powered solutions to streamline workflows.
- Partner with Product Managers and GMs to translate their product and market narratives into compelling, customer-facing content.
- Own the distribution of assets and maintain a clear repository of GTM materials and messaging resources.
- Define timelines, dependencies, stakeholders, and deliverables for GTM readiness for all major product and feature launches.
- Support data collection for GTM performance metrics and post-launch effectiveness reviews.
Requirements:
- Demonstrated experience or deep familiarity with AI tools and automation platforms (e.g., generative AI, workflow automation) and a commitment to utilizing an AI-first approach to operations.
- Strong project management skills, with the ability to manage complex timelines and multiple stakeholders simultaneously.
- Ability to transform strategic messaging into polished, executable marketing and sales assets.
- Exceptional cross-functional collaboration and communication skills.
- Familiarity with marketing concepts - especially storytelling and understanding content excellence.
Benefits:
- Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program and leadership training for Titans at all levels.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Company-paid medical, dental, and vision with 100% employer paid options and 90% coverage for dependents.
- FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
- Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement.
- On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk.
- Pet insurance, legal advisory services, financial planning tools, and more.
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