Strategic Implementation Specialist – EHS & Sustainability Solutions
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Job Description
Strategic implementation specialist coordinating complex EHS and sustainability software launches for Benchmark Gensuite. Supporting subscriber success through cross-functional project execution and digital transformation.
Responsibilities:
- Support the planning and execution of strategic new subscriber launches and key subscriber initiatives
- Coordinate cross-functional activities to drive alignment, accountability, and successful delivery
- Manage assigned launch workstreams, monitoring milestones, risks, dependencies, and overall project health
- Build trusted relationships with internal teams and subscribers to support successful implementation outcomes
- Prepare project updates, executive summaries, and stakeholder communications
- Partner with implementation and account teams to ensure smooth transitions into ongoing subscriber success
- Contribute to continuous improvement of SSC processes, tools, and implementation best practices
- Develop expertise in Benchmark Gensuite solutions, implementation methodologies, and subscriber success strategies
Requirements:
- Bachelor's degree
- 2–4 years of experience in EHS, Sustainability, ESG, Operational Risk, or a related business domain
- Experience supporting digital transformation initiatives and/or enterprise software implementations
- Strong organizational and project coordination skills
- Ability to manage multiple priorities and drive execution
- Ability to build relationships and collaborate across cross-functional teams in a matrixed environment
- Excellent written and verbal communication skills for technical and business stakeholders
- Strong analytical, problem-solving, and organizational skills
- Sound judgment and attention to detail
- Ability to adapt quickly, learn continuously, and thrive in a fast-paced, evolving environment
- Preferred: experience supporting Benchmark Gensuite software implementations or digital transformation initiatives within EHS, Sustainability, Risk Management, or other enterprise functions
- Preferred: experience partnering with users and stakeholders across enterprise organizations
- Preferred: familiarity with customer success, implementation, change management, or project management methodologies
Benefits:
- Annual bonus programs
- Regular team-building events
- Off-cycle reviews
- Happy hours
- Virtual events
- Benchmark Gensuite Team Member Networks, including the Respect for Diversity Group and the Sustainability Group
- Supportive and inclusive team environment
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