Support Developer
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Job Description
Support Developer responsible for ongoing health and performance of client websites and applications at Lullabot. Involves collaboration, troubleshooting, and enhancing Drupal platforms.
Responsibilities:
- Diagnose and resolve technical issues, bugs, and performance bottlenecks on existing websites and applications
- Perform regular security updates, patching, and monitoring
- Implement feature enhancements and minor development tasks
- Conduct routine maintenance tasks including backups and performance checks
- Respond to client support requests in a timely manner
- Collaborate with project managers and other developers to prioritize support tasks
- Test and deploy code changes, ensuring stability across environments
- Document technical solutions and troubleshooting steps
- Monitor website uptime and performance
- Manage website configuration and settings
- Troubleshoot issues related to hosting environments
- Version control code using Git
- Utilize Drush and Composer for maintenance tasks
- Ensure cross-browser and cross-device compatibility
- Establish and maintain Continuous Integration (CI) toolchains
- Design and execute comprehensive automated tests
Requirements:
- Bachelor's degree in Computer Science, Web Development, or a related field, OR equivalent professional experience
- Minimum 2-3 years of experience in Drupal development, with a significant portion focused on support and maintenance
- Must have a reliable internet connection and a willingness to work from home
- Must be able to use a computer for up to 8 hours per day
- Must be able to travel 2-3 times per year in the United States
Benefits:
- Health, vision, dental, and life insurance
- Retirement plan
- Generous tech stipend for employees
- Annual professional development budget
- 15 paid-days-off per year
- 20 paid-days-off per year after two-year anniversary
- 25 paid-days-off after seven-year anniversary
- Four-week paid Sabbatical after 10 years
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