Technical Brand Manager
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Job Description
Technical Brand Manager creating engaging content that resonates with IT pros at PDQ. Responsibilities include community engagement, content development, and collaborating across teams.
Responsibilities:
- Create, present, and review content that engages IT pros with practical insights
- Connect with the community across platforms like Reddit, LinkedIn, and Discord
- Develop audio/video content; host webinars
- Speak at industry events and on podcasts
- Manage Brand Ambassadors to turn IT pros’ excitement about our brand into authentic content
- Partner across teams as an SME – work with product, SEO, content marketing, PR, media team, and demand gen
- Review and uplevel content as an SME – be a sharp editor for other writers and teams
- Run surveys, monitor community chatter, analyze internal feedback loops
- Use analytics, comments, and engagement data to learn and adapt
- Create content to communicate technical content
Requirements:
- A minimum of 3–5+ years of IT technical experience (knowledge of PDQ or RMM products is preferred, but not necessary)
- Previous and ongoing comfort speaking on camera or in front of a crowd (especially if you’ve hosted a webinar or AMA)
- Experience writing for a technical audience — IT, dev, or cybersecurity is a plus
- Ability to manage social media channels and fill content calendars for short posts, videos, and engagements
- A track record of writing high-quality content that performs — and a few standout posts or campaigns you’re proud of
- Experience growing a presence on LinkedIn, Reddit, or other social/community platforms (for yourself or a brand)
- Bachelor’s degree
Benefits:
- 4-Day Work Week
- Equity
- Managers who champion professional development
- 100% Premium Coverage for medical, dental and vision for you and your dependents
- 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
- Company Match of the first 6% of your employee deferrals
- Flexible Paid Time Off Policy that treats you like the adult that you are
- Health Savings Account (HSA) and wellness incentives
- Quarterly Company Values Award (team member nominated)
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