Technical Operations Generalist
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Job Description
Technical Operations Generalist supporting internal tooling ecosystem for a fast-growing marketplace company. Focused on improving operational efficiency and system automation.
Responsibilities:
- Execute against high-priority tooling and automation initiatives across the operational stack
- Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency
- Support and improve systems across multiple tools, including support platforms and AI-driven solutions
- Translate defined problems into practical, well-scoped technical solutions
- Identify gaps or inefficiencies in current tooling and proactively address them
- Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
- Contribute to ongoing improvements in how our systems connect and operate together
Requirements:
- You’re comfortable working with APIs, integrations, and automation tooling.
- You take defined problems and drive them through to completion.
- You understand how tools, workflows, and dependencies connect.
- You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
- You take responsibility for delivering high-quality work and improving the team’s day-to-day operations.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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