Platform Operations Lead
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Job Description
Edifecs Platform Operations Lead managing healthcare EDI applications, AWS infrastructure, and transaction workflows for SAIC. Driving platform stability, scalability, compliance, and roadmap execution.
Responsibilities:
- Act as the Edifecs Platform Manager and lead the Edifecs application support organization
- Ensure operational stability, scalability, compliance, and strategic alignment
- Provide technical oversight and manage staffing
- Drive roadmap execution and partner with product, architecture, vendor, and business teams
- Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies
- Assist with configuration and maintenance of XEServer, XEngine, TPM, SpecBuilder, and related modules
- Guide EDI Analysts with building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows
- Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks
- Manage system logging, JVM tuning, and certificate/keystore configurations
- Support release deployments, environment refreshes, patching, and upgrades
- Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams
Requirements:
- Master’s degree in computer science, engineering, or a related technical discipline required
- EDIFECS certification
- 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering with strong AWS experience
- Strong knowledge of EDIFECS architecture and transaction lifecycles
- Strong experience in AWS cloud environments
- Excellent communication and stakeholder engagement skills
- Deep hands-on EDIFECS experience with EDI X12 transaction standards, including 270/271 and 278 workflows
- Hands-on understanding of Edifecs XEServer, XEngine, TPM, EDI Gateway, and SpecBuilder
- Experience with EDI integration and interface management using AS2, SFTP, FTPS, and HTTPS
- Experience with API-based integrations and gateway services
- Experience troubleshooting EDI transaction failures, mapping defects, partner-specific rejections, batch job failures, and performance degradation
- Experience with throughput optimization, engine performance tuning, JVM tuning, memory management, high availability, failover orchestration, and monitoring dashboards
- Understanding of AWS EC2 sizing, OS tuning, storage I/O, file transfer endpoints, routing, firewall coordination, network debugging, and SSL/TLS certificate lifecycle management
- Proficient with Git and GitHub
- Compliance, audit, and partner governance knowledge
- Infrastructure as code experience with Ansible and Terraform
- Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders
- Experience translating business reporting requirements into technical data models
- Experience with agile methodologies including Scrum and Kanban, and JIRA
- Strong documentation skills involving architecture diagrams, data dictionaries, and migration runbooks
- US Citizenship required, with ability to obtain and maintain a Public Trust clearance
Benefits:
- 100% remote work
- Opportunity to work on mission-critical technology and innovation at SAIC
- Equal Opportunity Employer
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