Technical Sales Account Manager – Structural Solutions
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Job Description
Technical Sales Account Manager driving customer growth for Henkel’s Adhesive Technologies business. Managing structural-solutions sales, accounts, distributors, pricing, promotions, and technical customer initiatives.
Responsibilities:
- Execute sales plans and strategy aligned with SBU and sustainability strategy to retain, develop, and acquire customers
- Develop and execute customer-specific action plans based on customer roadmaps
- Deliver sales and distribution targets in the assigned territory or accounts
- Build customer relationships and implement customer-centric initiatives and feedback
- Coordinate with KAM and Sales teams on customer tasks, priorities, activities, and pricing positioning
- Coordinate technical customer service for line trials and resolution of customer requests and complaints
- Execute pricing, promotional, and KAM strategy actions
- Manage or steer distributor salesforces and third-party representation
- Ensure execution excellence at points of sale, including merchandising and brand representation
- Conduct field, market, jobsite, or store visits and follow up on implementation, promotions, and stock levels
- Coordinate education implementation and sales impact with technical advisors
- Process customer orders, negotiate customer agreements, and complete reporting and contract-management administration
- Steer overdue payments, block orders when needed, and leverage CRM tools, data analytics, and automation to improve sales performance
Requirements:
- No requirements provided
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