Technical Sales Manager
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Job Description
Technical Sales Manager growing Greatbatch Medical’s medical-device revenue and customer accounts. Managing technical customer programs, project teams, proposals, quality agreements, and sales pipelines.
Responsibilities:
- Support the Account Executive in growing Greatbatch Medical revenue and share within assigned territories and accounts
- Provide exceptional customer service and identify ways to leverage Greatbatch Medical capabilities to solve customer problems
- Serve as the primary customer interface and manager for customer development programs from initiation through execution
- Facilitate relationships between customers and Greatbatch project teams, coordinating project meetings, customer visits, and activities across development groups and facilities
- Use technical competency to engage customer and Greatbatch technical communities and support on-time, on-budget project completion
- Serve as a technical expert, facilitate technical concurrence, and identify opportunities to increase the value proposition
- Attend product development meetings and respond to scope changes, additional RFQs, and relationship-management needs throughout the product development cycle
- Support sales in proposal development and management for new opportunities
- Provide program updates to Account Executives, the Director of Operations, Product Development, Engineering, and other internal functions
- Work with the Project Manager to manage and communicate pipeline milestones and program deliverables
- Coordinate sales and marketing inputs to support project deliverables
- Support sales through new product opportunity discussions and capabilities presentations
- Provide program management and goal attainment for new projects and contract-business extensions
- Own and execute customer-driven Quality Agreements in coordination with the Greatbatch QA group
- Support marketing with technical capabilities for product roadmaps, marketing plans, and strategic market analysis
- Attend trade shows, conferences, and industry meetings
- Support resolution of contract, forecast, demand, quality, and other customer issues
- Perform other functions as required
Requirements:
- Bachelor’s degree in business or a related field; engineering strongly preferred
- At least 5 years of experience in a Technical Sales Manager role
- Knowledge in account development, territory development, prospecting, sales calls, sales strategy, and pipeline management
- Previous experience working with customer project teams and cross-functional teams
- Self-directed, able to work without day-to-day supervision
- High sense of personal accountability and deadline/results orientation
- Good basic selling skills, persuasive skills, and business acumen
- Comfortable with conflict and ambiguity
- Excellent personal time management
- Strong process management orientation and project management skills
- Strong analytical and problem-solving skills
- Excellent computer skills
- Outstanding communication skills
- Willingness to travel 15–20% domestically within the United States and internationally
Benefits:
- Cash-based incentive program
- Medical, dental, vision, disability, and life insurance
- Adoption benefits
- Parental leave after one year
- Optional supplemental life insurance
- Critical illness insurance
- Hospital indemnity insurance
- Accident insurance
- 401(k) plan with company matching contributions
- 80 hours (10 days) of company designated holidays per year
- Annual allotment of paid time off
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