Technical Solutions Engineer
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Job Description
Technical Solutions Engineer focusing on cybersecurity tool assessments and integrations for True Zero Technologies. Engaging with client programs and enhancing cybersecurity capabilities.
Responsibilities:
- Lead cybersecurity tool data calls with customer programs and technical leads.
- Conduct detailed technical assessments of cybersecurity tools and platforms.
- Collect and analyze configuration data, logs, integrations, and usage metrics.
- Evaluate tool performance, coverage, tuning, and operational effectiveness.
- Support identification of redundant capabilities and underutilized features.
- Assist with integration mapping between tools (SIEM, SOAR, ticketing, threat intel).
- Document technical findings and contribute to assessment reports.
- Support validation workshops and technical discussions with SOC analysts and engineers.
- Assist in developing transition and optimization recommendations.
Requirements:
- Lead cybersecurity tool data calls with customer programs and technical leads.
- Conduct detailed technical assessments of cybersecurity tools and platforms.
- Collect and analyze configuration data, logs, integrations, and usage metrics.
- Evaluate tool performance, coverage, tuning, and operational effectiveness.
- Support identification of redundant capabilities and underutilized features.
- Assist with integration mapping between tools (SIEM, SOAR, ticketing, threat intel).
- Document technical findings and contribute to assessment reports.
- Support validation workshops and technical discussions with SOC analysts and engineers.
- Assist in developing transition and optimization recommendations.
- Strong understanding of NIST frameworks, federal security policies, and CISA guidance.
- Experience with cloud and hybrid architectures (AWS, Azure, on-prem)
- Hands-on experience with SOC tools such as SIEMs, EDRs, vulnerability scanners, and network security tools.
- Proficient with network security, IAM, EDR/XDR and SOC technologies are highly preferred.
- Familiarity with log sources, data pipelines, and security telemetry.
- Experience troubleshooting integrations and performance issues.
- Architect tailored solutions using company products, creating design documents, diagrams, and proposals.
- Understanding of Federal security requirements and compliance reporting.
- Debug complex issues, resolve technical glitches, and provide support for existing systems.
- Guide clients through onboarding, integration, customization, and configuration.
- Relevant certifications (e.g., Security+, GCED, GCIA, vendor certifications) preferred.
Benefits:
- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills
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