Technical Training Specialist
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Job Description
Technical Training Specialist developing training content and delivery methods for data center operations. Collaborating with teams to ensure training meets organizational needs and standards.
Responsibilities:
- Design and develop engaging training content using tools such as Articulate 360, eLearning platforms, and video production software
- Deliver instructor-led and virtual training sessions tailored to various audiences and technical levels
- Collaborate with subject matter experts to translate complex technical concepts into accessible learning materials
- Develop and maintain comprehensive training plans and curricula for roles
- Align training programs with organizational goals, compliance requirements, and operational standards
- Support onboarding and continuous learning initiatives across departments
- Track and report training completion, effectiveness, and compliance metrics
- Maintain accurate training records and documentation in the Learning Management System (LMS)
- Provide regular updates to leadership on training progress and gaps
- Partner with HR, Operations, Engineering, Safety, Security, and IT teams to identify training needs and priorities
- Support compliance training initiatives and ensure alignment with regulatory standards
- Collaborate with emerging departments as the organization grows to ensure training programs remain relevant and comprehensive
- Assist in the development of role-specific competency models and career pathways
Requirements:
- Bachelor’s degree in engineering, technical management, or related field preferred
- 5+ years of experience in data center operations, maintenance, or training program development
- Strong knowledge of data center infrastructure systems, including electrical, mechanical, Security, and HVAC systems
- Proven experience in developing training programs and maintenance procedures in a technical or industrial environment
- Excellent project management skills with the ability to handle multiple priorities and deadlines
- Strong communication skills, with experience in presenting technical content to diverse audiences
- Familiarity with industry standards such as NFPA, OSHA, and ANSI
- Proficiency in creating training materials and documentation using digital tools
Benefits:
- Medical, dental, and vision coverage
- Mental health resources and an Employee Assistance Program
- Wellness programs
- Health Savings and Flexible Spending Accounts
- Disability and life insurance
- Retirement planning
- Meaningful time away benefits
- Perks and purchasing programs
- Pet insurance
- Legal and identity protection
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