Telehealth Nurse Case Manager
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Job Description
Nurse Case Manager providing healthcare support and case management as part of CVS Health. Assessing health needs, providing education, and empowering members to manage their health.
Responsibilities:
- Conduct comprehensive health assessments of members enrolled in healthcare programs
- Provide telephonic and/or digital education, nursing interventions, and coaching to members on various health topics
- Coordinate with healthcare providers and community resources
- Regularly monitor individuals' health status and progress towards their health goals
- Maintain accurate and up-to-date documentation of telephonic and/or digital tool interactions
Requirements:
- Registered Nurse (RN) licensure with a minimum of 3 years of clinical experience
- Aptitude for computer skills, proficiency with Microsoft and web-based applications
- Experience in health management, care coordination, or telephonic nursing is preferred
- Strong clinical knowledge and understanding of chronic diseases, preventive care, and health promotion
- Ability to understand and explain complex medical information in a clear and understandable manner
- Commitment to ongoing professional development and staying updated on the latest healthcare trends and guidelines
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- comprehensive benefits package
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