Transformation Manager – US Value & Access Strategy & Innovation
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Job Description
Transformation Manager advancing Amgen’s US Value & Access transformation initiatives. Managing cross-functional workstreams from business assessment through launch, validation, and adoption.
Responsibilities:
- Serve as a Transformation Manager within the US Value & Access Strategy & Innovation team
- Manage assigned workstreams from opportunity assessment and definition through validation, readiness, launch, and early adoption
- Translate business needs into user scenarios, process requirements, workstream plans, and success measures
- Coordinate cross-functional activities, dependencies, and business-user input
- Plan and support business validation, user acceptance testing, and pilot activities
- Develop and maintain workstream plans, process maps, requirements, decision and action logs, risk and dependency trackers, test scenarios, and feedback summaries
- Identify risks, gaps, and decisions affecting delivery or business use
- Prepare teams for launch through readiness coordination, communications, training inputs, and early adoption support
- Support change management and identify adoption risks
- Review user feedback and usage or performance information to improve capabilities and processes
- Keep working teams and leaders informed about progress, issues, decisions, next steps, and outcomes
- Contribute to repeatable approaches and tools for readiness, validation, launch, and ongoing improvement
Requirements:
- Doctorate degree; OR
- Master’s degree and 2 years of relevant experience in business transformation, strategy, operations, change management, project management, consulting, product operations, data and analytics, or a related discipline; OR
- Bachelor’s degree and 4 years of relevant experience in business transformation, strategy, operations, change management, project management, consulting, product operations, data and analytics, or a related discipline; OR
- Associate’s degree and 8 years of relevant experience in business transformation, strategy, operations, change management, project management, consulting, product operations, data and analytics, or a related discipline; OR
- High school diploma / GED and 10 years of relevant experience in business transformation, strategy, operations, change management, project management, consulting, product operations, data and analytics, or a related discipline
- Strong business transformation, problem-solving, stakeholder-management, and cross-functional collaboration capabilities
- Experience independently managing a defined workstream or project
- Experience defining business needs, processes, requirements, or measures of success
- Experience contributing to an implementation, rollout, process change, or continuous-improvement effort
- Strong organization, analytical thinking, and problem-solving skills
- Strong written and verbal communication skills
- Ability to work effectively with business and technical partners
- Familiarity with Agile or other structured project or work-management approaches and common collaboration tools
- Experience in the pharmaceutical industry, particularly in market access, commercial operations, or a related function
Benefits:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote and hybrid work arrangements, where possible
- Career development opportunities
- Work/life balance
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